ARIANNA GONCALVES
Windermere
Summary
Experienced in customer service and sales with a proven ability to engage and satisfy clients, manage accounts, and close deals effectively. Demonstrates flexibility and adaptability in diverse roles while maintaining high standards of service. Seeking to leverage skills and experience in a new position as a Sales Manager to drive team success and exceed sales targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ATTRACTIONS CAST MEMBER
WALT DISNEY WORLD
Lake Buena Vista
07.2023 - Current
- Operated attractions safely while delivering a magical guest experience.
- Addressed guest questions and ensured satisfaction.
- Completed operational checklists and maintained service excellence.
SERVER
FORD'S GARAGE
Winter Garden
03.2024 - 04.2025
- Took and served orders with precision in a busy restaurant setting.
- Maintained clean and organized work areas.
- Recommended food and drink based on guest preferences.
- Processed orders and payments using POS systems.
SERVER
NEW YORK BEER PROJECT
Winter Garden
11.2022 - 11.2023
- Delivered professional table service in a high-volume dining setting.
- Provided expert menu knowledge and customer recommendations.
- Maintained guest satisfaction through efficient and friendly service.
SERVER
PIESANOS STONE FIRED PIZZA
Windermere
07.2021 - 10.2022
- Delivered professional table service in a high-volume dining setting.
- Provided expert menu knowledge and customer recommendations.
- Maintained guest satisfaction through efficient and friendly service.
Education
ASSOCIATE OF ARTS -
VALENCIA COLLEGE
FLHIGH SCHOOL DIPLOMA -
WINDERMERE HIGH SCHOOL
FLSkills
- Exceptional customer service
- Cash handling
- Guest engagement
- Empathy and patience
- Flexibility and adaptability
Certification
Real Estate License
Languages
- Portuguese
- Spanish, Native
- Portuguese, Advanced
Timeline
SERVER
FORD'S GARAGE
03.2024 - 04.2025
ATTRACTIONS CAST MEMBER
WALT DISNEY WORLD
07.2023 - Current
SERVER
NEW YORK BEER PROJECT
11.2022 - 11.2023
SERVER
PIESANOS STONE FIRED PIZZA
07.2021 - 10.2022
ASSOCIATE OF ARTS -
VALENCIA COLLEGE
HIGH SCHOOL DIPLOMA -
WINDERMERE HIGH SCHOOL