Arianna Harper
Modesto,CA
Summary
Dynamic and reliable professional with extensive experience in customer service at Buffalo Wings and Rings. Proven ability to enhance guest satisfaction and streamline operations through effective time management and multitasking. Committed to maintaining high standards of cleanliness and safety while delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Host/Takeout
Buffalo Wings and Rings
3020 Floyd Ave Modesto, CA
10.2021 - 03.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Cook/Cashier
Burger King
4612 Kiernan Ave Salida CA
08.2020 - 09.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Phlebotomy Certification - Phlebotomy
Abrams Medical College
201 E Rumble Rd Modesto,CA08.2024
Medical Assistant Certification - Medical Assistant
Abrams Medical College
201 E Rumble Rd Modesto CA04.2024
Diploma -
James C Enochs High School
3201 Sylvan Ave, Modesto CA05.2020
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- First aid training
- Responsible
- Reliable
Timeline
Host/Takeout
Buffalo Wings and Rings
10.2021 - 03.2024
Cook/Cashier
Burger King
08.2020 - 09.2021
Phlebotomy Certification - Phlebotomy
Abrams Medical College
Medical Assistant Certification - Medical Assistant
Abrams Medical College
Diploma -
James C Enochs High School