Joseph Pollock
Troy,NY
Overview
2
2
years of professional experience
Work History
Host/Takeout
Dinosaur Bar-B-Que
Troy NY
05.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dishwasher
La Bella's Pizzeria
Troy, NY
05.2021 - 05.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Education
Bachelor of Science - Game Design
Rensselaer Polytechnic Institute
Troy, NY05.2027
High School Diploma -
Troy High School
Troy, NY06.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host/Takeout
Dinosaur Bar-B-Que
05.2023 - 08.2023
Dishwasher
La Bella's Pizzeria
05.2021 - 05.2023
Bachelor of Science - Game Design
Rensselaer Polytechnic Institute
High School Diploma -
Troy High School