Isabella Horvath
Davie,United States
Summary
Dynamic and customer-focused professional with experience at Anthony's Coal Fired Pizza, excelling in cash handling and effective communication. Proven ability to enhance guest satisfaction through proactive problem-solving and team collaboration, ensuring a seamless dining experience. Recognized for maintaining high cleanliness standards and fostering positive customer engagement.
Overview
2
2
years of professional experience
Work History
Host/takeout
Anthony's Coal Fired Pizza
Pembroke Pines, FL
12.2024 - 04.2025
- Balanced cash drawers at the end of each shift.
- Provided excellent customer service by anticipating customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Restaurant Hostess
Sicilian Oven
Plantation, FL
04.2023 - 12.2024
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Took reservations from patrons by phone or online.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
High School Diploma -
Western High School
Davie, FL06-2024
Skills
- Customer service
- Effective communication
- Cash handling
- Customer engagement
- Team collaboration
- Problem solving
- Phone etiquette
- Guest seating
Languages
Romanian
Native/ Bilingual
Timeline
Host/takeout
Anthony's Coal Fired Pizza
12.2024 - 04.2025
Restaurant Hostess
Sicilian Oven
04.2023 - 12.2024
High School Diploma -
Western High School
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