Arianna Harrison
Lakeland,FL
Summary
Versatile and motivated professional with a proven record of excellence in leadership, creative direction, and operational management. Skilled at coordinating teams, training staff, and delivering high-quality results under pressure. Known for combining creativity with strong organizational skills to bring ideas to life, and ensure seamless execution. Reliable, adaptable, and committed to exceeding expectations in every environment — from fast-paced service settings to creative and administrative roles.
Overview
5
5
years of professional experience
Work History
Location Music & Production Director
City First Church
Janesville, WI
12.2024 - 08.2025
- Directed and coordinated worship and production teams, managing schedules, rehearsals, and live services to ensure seamless execution.
- Led creative planning sessions for music, media, and worship experiences, cultivating innovative, and engaging worship environments.
- Oversaw live production elements under tight time constraints, including sound, lighting, and multimedia integration, consistently delivering high-quality services.
- Mentored and developed team members, fostering growth in musicianship, technical skills, and leadership capabilities.
- Collaborated with pastoral staff to align music and production with the vision and mission of the church.
- Managed multiple projects simultaneously, maintaining excellence in both creative direction and logistical execution.
Shift Lead/Trainer and Cake Decorator/Trainer
Baskin Robins
Rockford, IL
05.2022 - 07.2025
- Decorated custom cakes and ice cream with precision, enhancing customer satisfaction.
- Trained and mentored new team members in cake decorating and operational procedures.
- Managed daily shift operations, including cash handling and inventory control.
- Supervised staff to optimize workflow and meet peak demand efficiently.
- Ensured compliance with health, safety, and sanitation standards in food service.
- Delivered friendly customer service, resolving issues promptly to improve guest experience.
FOH Operations Manager/Trainer
Chick-fil-A
Rockford, IL
06.2020 - 03.2022
- Led FOH team during shifts, ensuring smooth operations, excellent customer service, and adherence to company standards.
- Trained and mentored new team members on customer service, food safety, and operational procedures, promoting consistent performance.
- Managed shift operations including cash handling, order accuracy, and team task delegation.
- Maintained a clean, safe, and welcoming dining environment, enforcing health and safety standards.
- Resolved customer concerns promptly and professionally, enhancing guest satisfaction and loyalty.
- Collaborated with management to optimize workflow and meet peak service demands efficiently.
Education
Bachelor of Science - Music Studies/Leadership/Theology Studies
Southeastern University
Lakeland, FL05-2026
3 Year Certificate of Commission - Music And Production
City First Leadership College
Rockford, IL05-2025
Skills
- Leadership and team coordination
- Staff training and development
- Event planning and production
- Adaptability in fast-paced environments
- Creative direction and project execution
- Operations and workflow management
- Customer engagement and conflict resolution
- Time management and problem-solving
- Communication and collaboration
References
References available upon request.
Timeline
Location Music & Production Director
City First Church
12.2024 - 08.2025
Shift Lead/Trainer and Cake Decorator/Trainer
Baskin Robins
05.2022 - 07.2025
FOH Operations Manager/Trainer
Chick-fil-A
06.2020 - 03.2022
Bachelor of Science - Music Studies/Leadership/Theology Studies
Southeastern University
3 Year Certificate of Commission - Music And Production
City First Leadership College