Gavin Millien
Lawrenceville,GA
Summary
Dedicated and versatile professional with a diverse background in customer service, security, military service, and retail operations. Known for delivering exceptional customer experiences and fostering positive environments in fast-paced settings. Experienced in providing personalized service, managing teams, and executing tasks with precision and attention to detail. Skilled in communication, problem-solving, and collaboration, with a proven ability to adapt to new challenges and environments. A motivated team player with a strong work ethic and a commitment to achieving excellence in all endeavors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal/ Securitas
01.2023 - Current
- Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
- Maintained accurate logs of all incidents, accidents, and daily activities
- Patrolled assigned areas to ensure the safety and security of premises
CBRN Specialists
United States Army
01.2023 - Current
- Highly skilled CBRN soldier with expertise in detecting, identifying, and mitigating chemical, biological, radiological, and nuclear threats. Proven leader with strong technical proficiency, adept at coordinating teams and executing tasks under pressure.
- Led CBRN teams in detecting and neutralizing hazardous materials during training exercises and real-world scenarios.
- Conducted thorough risk assessments and developed response plans to mitigate threats.
- Trained military personnel on CBRN defense measures, including the proper use of protective equipment and response protocols.
- Maintained and serviced CBRN detection and decontamination equipment to ensure operational readiness.
Workshop Associate
Build-A-Bear Workshop
01.2023 - Current
- Demonstrated commitment to delivering exceptional customer service and fostering a memorable and enjoyable atmosphere.
- Constructed personalized teddy bears, adhering to company standards.
- Optimized bear-building process through creative problem-solving.
- Cooperated with team to surpass sales goals.
- Handled customer queries swiftly, elevating customer service standards.
- Aided in achieving a 10% uplift in store profits via persuasive sales tactics.
- A renowned retail destination offering unique, interactive experiences for guests of all ages.
Barista
Kokee Tea
01.2023 - Current
- Proven track record of providing outstanding customer experiences while maintaining efficiency and cleanliness in a fast-paced environment.
- Enhanced store sales through engaging customer interactions and upselling techniques.
- Collaborated with team to optimize workflow and reduce customer wait times.
- Trained new staff on best practices, improving overall team performance.
- A bustling tea shop known for its high-quality beverages and exceptional service.
Education
College - Psychology
Georgia Gwinnett College
Lawrenceville, GA10.2025
Skills
- Security
- Sales
- Leadership Team coordination
- Risk assessment
- Equipment maintenance
- Workflow optimization
- Customer service
- Hazardous Materials
- Protective Equipment
- CBRN Defense
- Chemical Detection
- Biological Threats
- Radiological Threats
- Nuclear Threats
- Training Development
- Supervising Experience
- Management
- Military Experience
- Communication Skills
Certification
- Hazmat awareness
- Hazmat operations
- Decontamination
- Secret Clearance
Timeline
Security Guard
Allied Universal/ Securitas
01.2023 - Current
CBRN Specialists
United States Army
01.2023 - Current
Workshop Associate
Build-A-Bear Workshop
01.2023 - Current
Barista
Kokee Tea
01.2023 - Current
College - Psychology
Georgia Gwinnett College