Arianna Hill
East Lansing,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
The Meridian
Banquet Server
Farmington Hills, MI
07.2021 - 09.2023
- Consistently monitored and evaluated staff performance to ensure excellent customer service.
- Inspected dining and serving areas for cleanliness and proper setup.
- Collected cash sales from employees to properly tip each server after shift.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Maintained front desk to provide positive first impression.
- Assisted with set up for social events and food deliveries.
- Assisted with event planning activities such as conferences or seminars.
- Broke down boxes for garbage and recycling.
- Greeted visitors, clients and guests in a professional manner.
- Assisted in the preparation of reports, presentations and correspondence.
Education
Some College (No Degree) -
Michigan State University, Hospitality Business
East Lansing, MI05-2027
High School Diploma -
Cockett Midtown High School of Science And Medicin
Detroit, MI07-2023
Skills
- Relationship Building
- Organization
- Time Management
- Task Prioritization
- Public Speaking
- Teamwork and Collaboration
- Customer Relations
- Training & Development
- Multitasking
- Team Management
- Organizational Skills
- Event Planning
- Schedule and Calendar Management
- Customer Service
- Sanitation Practices
- Sweeping and Mopping
- Supply Inventory Management
- Customer Training
- Food Service
- Menu Memorization
- Beverage Preparation
- Food Running
- Food Preparation
- Beverage Supply Orders
- Able to Stand 8 Hours
- Handling Difficult Customers
- Menu Knowledge
Timeline
The Meridian
Banquet Server
07.2021 - 09.2023
Some College (No Degree) -
Michigan State University, Hospitality Business
High School Diploma -
Cockett Midtown High School of Science And Medicin
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