An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Server
Ferraras Pizza and Pasta
Orlando, Fl
10.2022 - Current
Boosted customer satisfaction as a server at ferraras pizza and pasta
Utilized innovative strategies to enhance dining experiences
Handled money transactions accurately while following company procedures for handling cash payments.
Resolved customer issues effectively, ensuring repeat business
Contributed to restaurant’s reputation for high-quality service
Responded efficiently to guest inquiries and complaints in a professional manner.
Assisted in training new servers.
Upheld high standards of sanitation in accordance with health department regulations.
Maintained records of transactions made during shift as required by law or company policy.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Addressed complaints to kitchen staff and served replacement items.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Provided exceptional service to high volume of daily customers.
Restaurant Host
Aki Sushi and Steakhouse
Orlando, FL
10.2023 - 01.2024
Efficiently manage customer seating arrangements at A-AKI SUSHI AND STEAK HOUSE
Promptly address and resolve customer concerns, enhancing overall dining experience
Collaborate with the service team to ensure smooth restaurant operations
Successfully maintain a high level of customer satisfaction
Innovatively implement strategies for peak times to maximize seating capacity
Maintained a positive work environment by responding to customer complaints in a timely manner.
Cashier
Dairy Queen Restaurant
Orlando, FL
07.2021 - 08.2022
Efficiently handled cash transaction, ensuring accuracy and timeless
Boosted sales by fostering a welcoming and friendly store atmosphere
Applied problem-solving skills to swiftly address and resolve customer issues
Contributed to improve customer satisfaction through exceptional service
Housing Manager (Kingdom Wide) at Mawarid Food Company (Pizza Hut & Lorenzo Pizza & Pasta)Housing Manager (Kingdom Wide) at Mawarid Food Company (Pizza Hut & Lorenzo Pizza & Pasta)
Radiation Therapy Clinical Rotations at Orlando Health Cancer Institute Lake MaryRadiation Therapy Clinical Rotations at Orlando Health Cancer Institute Lake Mary