Enrique Ayala
Anaheim,CA
Summary
Los Angeles Trade Technical College student graduate looking to expand my knowledge and working skills Skilled professional monitoring performance indicators and researching sales trends to support sales and dispatch teams. Maximized potential sales with merchandise knowledge and outstanding customer service. Highly organized and diligent. Talented professional offering many years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parts Specialist
O'Reilly Auto Parts
Garden Grove, CA
12.2021 - Current
- Answer phones with greetings, ensuring excellent customer service and efficient call handling
- Order parts for commercial and retail customers, maintaining inventory accuracy and availability
- Perform battery and alternator testing, and check engine light assessments, enhancing customer satisfaction
- Assist with stock checks and support other stores, fostering collaborative teamwork
- Process online orders, ensuring timely and accurate order fulfillment
- Optimize inventory management, reducing stockouts and improving customer satisfaction
- Implement data-driven strategies to boost sales and streamline operations
- Streamline parts ordering process, reducing wait times and enhancing inventory accuracy
- Implement data-driven strategies to boost sales and streamline operations.
Education
Associate's in Science Degree - Rail Vehicle Maintenance
Los Angeles Trade Technical College
Los Angeles, CA06-2025
Associate's Degree - Associate's Degree for Transfer (AAT) in Spanish
Fullerton College
Fullerton, CA05.2022
Associates in Arts Degree - Foreign Language
Foreign Language
Fullerton, CA05-2022
Associate in Arts Degree - Interdisciplinary Studies: Emphasis in Social Science
Interdisciplinary Studies
05-2022
Associate in Arts Degree - Interdisciplinary Studies: Emphasis in Arts and Human Expression
Interdisciplinary Studies
05-2022
High School Diploma -
Fullerton Union High School
Fullerton, CA05-2018
Skills
- Team Building
- Sales Boosting
- Customer Service
- Power Tools
- Data Entry
- Relationship Building
- Active Listening
- Conflict-Resolution
- Troubleshooting
- Multitasking
- Google Workplace
- Social Media
- Microsoft Office
- Public Speaking
Languages
- English
- Spanish
Awards
- Perfect Attendance
- High School Diploma
- SP/2 Hazmat Certification
- Smoke Testing Commercial
- Harbor Craft
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Smoke Testing Commercial Harbor Craft
Timeline
Parts Specialist
O'Reilly Auto Parts
12.2021 - Current
Associate's in Science Degree - Rail Vehicle Maintenance
Los Angeles Trade Technical College
Associate's Degree - Associate's Degree for Transfer (AAT) in Spanish
Fullerton College
Associates in Arts Degree - Foreign Language
Foreign Language
Associate in Arts Degree - Interdisciplinary Studies: Emphasis in Social Science
Interdisciplinary Studies
Associate in Arts Degree - Interdisciplinary Studies: Emphasis in Arts and Human Expression
Interdisciplinary Studies
High School Diploma -
Fullerton Union High School
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