Arianna Long
Tavares
Summary
Dynamic barista and shift leader with a proven track record at Magic Tea Market, excelling in customer satisfaction and relationship building. Skilled in multitasking and problem-solving, I consistently created a welcoming atmosphere while training new employees and ensuring operational efficiency. Committed to delivering exceptional service and fostering repeat business.
Overview
4
4
years of professional experience
Work History
Barista, Shift Leader
Magic Tea Market
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
Cashier, Barista
Mount Dora Confectionary
03.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Business Administration
Lake Sumter State College, UCF
Leesburg, FL01-2027
Skills
- Multitasking
- Reliability
- Customer satisfaction
- Active listening
- Relationship building
- Problem-solving
- Time management
Timeline
Barista, Shift Leader
Magic Tea Market
05.2022 - Current
Cashier, Barista
Mount Dora Confectionary
03.2021 - 05.2022
Bachelor of Science - Business Administration
Lake Sumter State College, UCF
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