Calissa Miley
Nashville,TN
Summary
Dynamic barista and shift leader at Sperry's Mercantile, skilled in espresso machine operation and barista training. Enhanced customer experiences through engaging interactions and improved beverage consistency by standardizing recipes. Recognized for reliability and punctuality, effectively training new staff to uphold high standards in service and cleanliness.
Overview
2
2
years of professional experience
Work History
Barista/Shift Leader
Sperry's Mercantile
03.2024 - Current
- Learned coffee brewing techniques and beverage preparation methods.
- Supported team members during peak hours to ensure efficient service delivery.
- Engaged with customers to enhance their experience through friendly interactions.
- Improved beverage consistency across shifts by implementing standardized recipes and techniques for all baristas.
- Trained new employees in company policies, barista techniques, and customer service skills for consistent performance across all staff members.
Education
Associate of Arts -
Nashville State Community College
ClarksvilleSkills
- Barista training
- Reliability and punctuality
- Cleanliness maintenance
- Health and safety compliance
- Cash handling accuracy
- Espresso machine operation
- Menu development
- Latte art expertise
- POS system operation
- Customer service
- Multitasking
Timeline
Barista/Shift Leader
Sperry's Mercantile
03.2024 - Current
Associate of Arts -
Nashville State Community College