Arianna Magana
Woodbridge,NJ
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level receptionist position to help launch career while achieving company goals. Recent graduate with positive, friendly attitude and problem-solving skills. Detail-oriented, eager and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
LeGrand Coffee House
Woodbridge, NJ
05.2022 - Current
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Created complex, hand-crafted beverages based upon customer preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Collected payments and provided accurate change.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Monitored inventory levels of supplies and restocked when necessary.
- Completed day-to-day duties accurately and efficiently.
Team Member
Panera Bread
Edison, NJ
11.2021 - 05.2022
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Prepared food items according to company standards for quality and presentation.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Helped keep business clean during downtime by washing and disinfecting kitchen areas.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Team Member
Wendy's
Woodbridge, NJ
07.2021 - 10.2021
- Greeted customers in a friendly and professional manner at the drive-thru window.
- Maintained safe food handling practices to prevent germ spread.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Resolved customer complaints in a timely manner while maintaining positive attitude towards guests and fellow employees.
- Assisted customers with menu selections and answered any questions they had.
- Received payment by cash, credit cards, gift cards or automatic debits.
- Assisted other team members when needed during busy times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Woodbridge High School
Woodbridge, NJ06-2023
Skills
- Cash Handling
- Opening and Closing Duties
- Positive and Professional
- Friendly and Outgoing
- Product Displays
- Exceptional Customer Service
Languages
Spanish
Limited
References
References available upon request.
Timeline
Barista/Cashier
LeGrand Coffee House
05.2022 - Current
Team Member
Panera Bread
11.2021 - 05.2022
Team Member
Wendy's
07.2021 - 10.2021
High School Diploma -
Woodbridge High School