Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Lead Administrator
Center for Vein Restoration
Grand Rapids and Muskegon
07.2022 - 07.2024
Overseen both locations administratively and worked alongside clinical staff to meet monthly targets while exceeding patient expectations
Schedule Management; audited the schedule daily in order to manage time effectively, while being mindful of the doctor’s physical limitations when it comes to operating, and working towards monthly targets daily
Provided coverage when needed; having travelled to Wyoming, Lansing, and Portage to cover administratively
Not afraid to help out at the front desk and work alongside employees to find solutions to daily challenges
Recognized various ways the clinic could improve and adapted the necessary changes to run a more efficient clinic
Developed and implemented effective filing systems for documents and records.
Assistant Manager
Insight Institute of Neurosurgery and Neuroscience
02.2021 - 06.2022
Overseen scheduling imaging appointments (MRI’s, CT scans, and X-rays), auditing schedule, worked with other departments to manage patient care, and worked with multiple outside facilities to assist in accommodating patients
Learned how to check a neuro shunt and to adjust the settings as needed
BLS/ CPR certified
Detailer; Porter; Lube Tech; Title Clerk
LaFontaine CDJR and Ford Dealership
Fenton and Birch Run, MI
11.2018 - 01.2021
Detailer; cleaned all the cars on the lot and any cars that were sold
Porter; managed the cars on the lot, transported cars to and from various dealerships
Lube Tech; performed oil changes, wheel alignments, fixed tires, and performed various recalls
Title Clerk: manages all titles for the dealership, works with all the deals, manage registration for all customers
Senior Technician
Valvoline Instant Oil Change
Burton, MI
08.2016 - 08.2018
Keyholder; in charge of opening and closing shop, counting the drawer at the beginning and end of the day, and bank runs
Worked with customers and dealt with any customer issues
Worked topside and bottom side on a vehicle
Performed services such as: transmission flush, radiator, fuel system cleaning and tire rotations
Education
BSHA - Health Care Administration, psychology
U of M-Flint
Flint, MI
08.2021
Skills
Team player
Thrives in High-Pressure Environments
Strategic Problem Resolution
Prioritization and Scheduling
Leadership
Exhibits Self-Driven Initiative
Office Management
Customer Service
Schedule Coordination
Office Administration
Attention to Detail
Timeline
Lead Administrator
Center for Vein Restoration
07.2022 - 07.2024
Assistant Manager
Insight Institute of Neurosurgery and Neuroscience
02.2021 - 06.2022
Detailer; Porter; Lube Tech; Title Clerk
LaFontaine CDJR and Ford Dealership
11.2018 - 01.2021
Senior Technician
Valvoline Instant Oil Change
08.2016 - 08.2018
BSHA - Health Care Administration, psychology
U of M-Flint
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