Julie Tibbitts
Quentel Orthodontics
Humble,TX
14
years of professional experience
Detail-oriented professional with expertise in insurance coding and office management. Proven ability to streamline operations, enhance team collaboration, and optimize customer service.
Work History
Lead Administrator
14 Years 6 Months- Proficient in electronic insurance claiming as well as following up and posting payments to accounts.
- Communicated to patients on account (personal and insurance side)
- Adjusted contracts to align with insurance payments.
- Verified insurance policies.
- Communicated with insurance companies.
- Led administrative operations, streamlining patient scheduling and enhancing office efficiency.
- .Coordinated communications between departments, enhancing collaboration and information sharing across teams.
- Managed scheduling and appointment systems, optimizing patient flow and resource allocation.
- Organized successful events, meetings, or workshops that aligned with team goals or requirements.
- Improved internal communication by establishing clear channels for information sharing and collaboration.
- Promoted a positive workplace culture by organizing team-building activities and fostering open dialogue among employees.
- Contributed to revenue generation initiatives which led to increased financial performance.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Improved cash flow management with proactive monitoring of accounts receivable and payables.
Education
High School Diploma
Skills
Insurance coding
Office management
Customer service
Problem-solving
Problem resolution
Time optimization
Team building and leadership
Employee supervision
Staff supervision
Dispute resolution
Mail processing
Mail handling
Timeline
Lead Administrator
Quentel Orthodontics
02.2012 - CurrentRead More
North Shore High School
High School Diploma
Read More