Arianna Orleva
Tampa,FL
Summary
Confident, hard-working and dedicated to achieving excellence in any role.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
OHC Environmental Engineering
Tampa, FL
05.2024 - 09.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Created travel arrangements for senior managers according to their requirements.
- Created certificates of completion and sent them out to counties for licensed field techs to receive continuing education credits.
Virtual HR Assistant
Davon Smith Consulting
Tampa, FL
02.2023 - 03.2024
- Created and maintained an employee handbook and other HR documents, ensuring compliance with company policies and legal requirements
- Researched and identified potential sources of funding for employee benefits and programs
- Developed and implemented an onboarding process that improved new hire satisfaction
- Conducted research and analysis to identify best practices for employee retention.
Dental Assistant
Allez Dental
Tampa, FL
06.2023 - 10.2023
- Managed patient files and other paperwork, ensuring all documents are up-to-date and organized along with verifying insurance
- Monitored patient records for accuracy and completeness, ensuring all information is up-to-date
- Answered patient inquiries and provided accurate information regarding dental procedures and insurance coverage
- Educated patients on preventive care, treatment options, and post-treatment care
- Confirmed procedure set ups were done correctly.
Customer Service Manager
Morgan Auto Group
Fort Myers, FL
05.2021 - 04.2023
- Contributed to the recruitment and on-boarding process for new hires, while also monitoring and assessing the performance of existing staff
- Demonstrated effective leadership skills in overseeing teams and driving results
- Managed a high volume of daily customer interactions, ranging from 50-100 calls
- Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees.
Assistant
Portland City Grill
Portland, OR
05.2019 - 02.2021
- Demonstrated a high level of accuracy in taking orders and delivering food, resulting in few customer complaints
- Provided knowledgeable and courteous service, resulting in positive reviews from customers
- Ensured that all tables were properly set and clean
- Used point-of-sale software accurately and efficiently, resulting in fewer mistakes when entering orders
- Was able to quickly memorize menu to answer any meal questions from customers.
Sales Associate
Footlocker
Portland, OR
04.2017 - 05.2018
- Utilized sales techniques and strategies to build customer relationships and close sales
- Performed cashier duties in a high-volume retail environment
- Met daily sales goal
- Up sold merchandise before coming to the counter.
Assistant
Silvana's Studio
Portland, OR
04.2017 - 05.2018
- Handled office correspondence and incoming and outgoing mail
- Maintained work logs for studio employees
- Answered phones and delivered important messages to owner
- Worked to ensure quality service and addressed and resolved all customer issues
- Directed workflow as an intermediary between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managed calendars.
Education
Diploma -
Evergreen High School
Vancouver, WACertification -
Cascadia Tech
Portland, ORLicensed Esthetician -
The Salon Professional Academy
Fort Myers, FLSkills
- Communication
- Customer Service
- Teamwork
- Multi-Tasking
- Quick Learner
- Time Management
- Scheduling
- Electronic Medical Records
- Invoicing
- Leadership
- Sales
- Customer Consulting
- Insurance Verification
- Adaptability
- High Volume Calls
- 40 WPM
- Organization
- Problem Solving
- Document Management
- Marketing
- Email Management
- Eaglesoft
- Dentrix
- Microsoft Word
- Outlook
- Excel
- Body Waxing
- Facial Waxing
- Lash Extensions
- Database Management
- Data Entry
- Calendar Management
- Office Administration
- Invoice Processing
- Office Management
Languages
- Russian, Native
- Ukrainian, Native
- Spanish, Proficient
- English, Native
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Professional
Timeline
Administrative Assistant
OHC Environmental Engineering
05.2024 - 09.2024
Dental Assistant
Allez Dental
06.2023 - 10.2023
Virtual HR Assistant
Davon Smith Consulting
02.2023 - 03.2024
Customer Service Manager
Morgan Auto Group
05.2021 - 04.2023
Assistant
Portland City Grill
05.2019 - 02.2021
Sales Associate
Footlocker
04.2017 - 05.2018
Assistant
Silvana's Studio
04.2017 - 05.2018
Diploma -
Evergreen High School
Certification -
Cascadia Tech
Licensed Esthetician -
The Salon Professional Academy