Arianna Peters
Perry Hall,MD
Summary
Dependable individual seeking entry level position; successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Texas Roadhouse
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Conrads Seafood Restaurant
02.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Target
10.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
QC Auditor
First Home Mortgage
05.2019 - 04.2020
- Complete all loan audits in a timely and efficient manner each month.
- Stay up to date on procedures in the mortgage industry to ensure that all tasks are completed accurately.
- Communicate with supervisors to keep them up to date with my timeline in my progression on tasks.
- Communicate with other team members in order to obtain accurate information regarding reverification audits.
Server
Olive Garden
08.2016 - 04.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Loch Raven High School
Baltimore, MD05.2015
Skills
- Table Monitoring and Turnover
- Special Requests and Substitutions
- Quality Control
- Hospitality Service Expertise
- Guest Satisfaction
- Conflict and Complaint Resolution
- Sales Techniques
- High-Volume Dining
- Natural Leadership
Timeline
Server/Bartender
Texas Roadhouse
08.2023 - Current
Server
Conrads Seafood Restaurant
02.2023 - 08.2023
Sales Associate
Target
10.2022 - 01.2023
QC Auditor
First Home Mortgage
05.2019 - 04.2020
Server
Olive Garden
08.2016 - 04.2019
High School Diploma -
Loch Raven High School