Joanna Ponce-Rodriguez
Austin
Summary
Accounting and administrative professional experienced in supporting financial operations and maintaining accurate business records within a manufacturing environment. Skilled in Accounts Payable and Accounts Receivable functions, financial documentation, and the verification of financial records and reports. Brings a combination of practical experience, strong attention to detail, and professionalism to support accurate and efficient accounting operations.
Overview
4
4
years of professional experience
Work History
Accounts Payable, Receivable Admin
Loredo Truss Company
Austin, TX
10.2025 - Current
- Assist with accounts payable functions, including invoice review, data entry, payment processing, and check preparation.
- Process accounts receivable transactions and monitor customer account balances to ensure timely and accurate payment collection.
- Maintain organized financial records, cash receipts, and supporting documentation for accounting and audit purposes.
- Communicate with customers and vendors regarding invoices, payments, account inquiries, and payment status.
- Support daily office administration while maintaining confidentiality, accuracy, and compliance with company procedures.
Team Leader
Whataburger
Austin, TX
08.2023 - 10.2025
- Led cash handling operations with daily accuracy between $2,000 and $5,000, ensuring precise financial recordkeeping and compliance with company standards.
- Documented and implemented cashier close-out procedure, to reduced discrepancies by 12% and save 2 hours of manual labor weekly.
- Oversaw the month-end close process to ensure no errors in the reporting system for any cashiers, and made necessary corrections.
- Reconciled daily transactions and maintained organized financial records, supporting operational compliance and audit readiness.
- Managed scheduling, inventory monitoring, and vendor coordination, including invoices, purchase orders, and supply tracking to ensure efficient daily operations and minimize disruptions.
Team Member
Whataburger
Austin, TX
04.2022 - 08.2023
- Processed customer transactions via cash, credit, and mobile using POS systems with 100% accuracy ensuring reliable recordkeeping.
- Delivered accurate, friendly service to 200+ customers per shift in a fast-paced, high volume environment, ensuring positive guest experiences and repeat business.
- Ensured compliance with company policies while handling sensitive financial and customer information, safeguarding accuracy and confidentiality.
- Supported store revenue growth by upselling promotions and menu add-ons, contributing to a 10–15% increase in average ticket sales during peak shifts.
Education
Accounting/Bookkeeping Certification -
Austin Community College
Austin, TX01-2025
William B Travis High School
Austin, TX05-2022
Skills
- Accounts Payable
- Accounts Receivable
- QuickBooks Desktop
- Financial Reporting
- Microsoft Excel/Word
- Invoice/Payment processing
- Detail-oriented
- Problem Solving
- Time management
- Communication skills (English/Spanish)
- Multi-tasking
- Adaptability
Timeline
Accounts Payable, Receivable Admin
Loredo Truss Company
10.2025 - Current
Team Leader
Whataburger
08.2023 - 10.2025
Team Member
Whataburger
04.2022 - 08.2023
William B Travis High School
Accounting/Bookkeeping Certification -
Austin Community College
Projects
INFLOW HEATING AND COOLING-BOOKKEPING
- Set up QuickBooks Online from scratch, including chart of accounts, customers, vendors, payroll, and purchase orders.
- Managed accounts payable and accounts receivable, entering invoices and tracking payments to maintain accurate financial records.
- Performed credit card and bank reconciliations and generated financial reports to support informed business decisions.
- Streamlined bookkeeping processes by reviewing transactions, identifying discrepancies, and implementing solutions to improve accuracy and efficiency.