Arianna Porras
Los Angeles
Summary
Results-driven professional with a proven track record in leading retail teams to deliver outstanding customer service. Expertise in comprehensive store operations with a focus on identifying and implementing operational enhancements. Strong ability to motivate staff and drive performance improvements.
Overview
4
4
years of professional experience
Work History
Shift manager, team leader
Baskin Robbins
South Pasadena
08.2023 - Current
- Servicing Customers
- Adjusting work schedule for other members
- Keeping track of stocked supplies
- Oversee Operations
- Teaching new employees
- Handling Finances
Assistant
Mustard Seed Carbonics
Los Angeles
01.2022 - 08.2023
- Fill out invoices
- Filing and data entry
- Arrange materials for the following workday
Education
High School Diploma -
James Madison Highschool
05-2023
Associate of Science -
Pasadena City College
Pasadena, California, CASkills
- Customer service
- Operational oversight
- Employee training and development
- Team leadership
- Problem solving
- Effective communication
- Time management
- Shift checklists
Hobbies and Interests
- Capturing moments
- Listening to music
- Drawing
- Tutoring
- PC Video games
- Nails and waxing
- Cooking/Baking
- Working out
Ethnicity
Hispanic
Timeline
Shift manager, team leader
Baskin Robbins
08.2023 - Current
Assistant
Mustard Seed Carbonics
01.2022 - 08.2023
High School Diploma -
James Madison Highschool
Associate of Science -
Pasadena City College