Saman Challoob
Warren,MI
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
5
5
years of professional experience
Work History
Shift Manager /Team Leader
O.W.L
Royal Oak, MI
05.2019 - Current
- Recruited and trained new employees to meet job requirements.
- Motivated team members to consistently achieve or exceed performance expectations.
- Fostered positive employee relationships through communication, training and development coaching.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
Customer Service Representative
Whole Foods Market Inc
Birmingham, MI
06.2018 - 10.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Educated customers on special pricing opportunities and company offerings.
Porter /Sales Assistant
Elder Hyundai
Macomb, MI
10.2021 - 04.2022
- Accepted and completed cash, check and credit card payments.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Prepared merchandise for purchase or rental.
Education
High School Diploma -
Madison High School
Madison Heights, MI06.2018
Skills
- Employee Scheduling
- Performance Coaching
- Staff Training
- Customer Service
- Hiring and Training
- Good Judgment
- Emergency Response
- Team Leadership
- Problem Resolution
- Team Building
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Porter /Sales Assistant
Elder Hyundai
10.2021 - 04.2022
Shift Manager /Team Leader
O.W.L
05.2019 - Current
Customer Service Representative
Whole Foods Market Inc
06.2018 - 10.2019
High School Diploma -
Madison High School
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