Arianna Portillo
Las Vegas
Summary
Organized Operations Support Specialist with 2 years of experience in Physical Therapy and Occupational Therapy care. Dedicated to individualized patient services and running smooth and clean office. Adept at helping therapists with patient treatment plans.
Overview
6
6
years of professional experience
Work History
Operations Support Specialist
ATI Physical Therapy
02.2022 - Current
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Improved patient outcomes by consistently implementing prescribed physical therapy treatments and exercises.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
Front Desk Ambassador
UNLV, Academic Success Center
09.2017 - 02.2022
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
Education
Bachelor of Science - Kinesiology
University of Nevada - Las Vegas
Las Vegas, NV12.2021
Skills
- Credit Payments
- Safety and Security Procedures
- Patient Satisfaction
- Insurance Processing
- Patient Communication
- Cleaning and Sanitation
- Patient Follow-Up
- Therapeutic Exercise
- Patient Care and Physical Therapy
Languages
Spanish
Native or Bilingual
Timeline
Operations Support Specialist
ATI Physical Therapy
02.2022 - Current
Front Desk Ambassador
UNLV, Academic Success Center
09.2017 - 02.2022
Bachelor of Science - Kinesiology
University of Nevada - Las Vegas