Arianna Remster
Vancouver
Summary
Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.
Overview
3
3
years of professional experience
Work History
Waitress
Tommy O's
01.2015 - 05.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Vinnies Pizza
07.2014 - 12.2014
- Provided exceptional customer service in fast-paced environment
- Maintained cleanliness and organization of dining area
- Assisted with menu recommendations to enhance guest experience
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Host/Waitress
Chevy's Restaurant
07.2013 - 04.2014
- Greeted and seated guests promptly, ensuring a positive dining experience.
- Managed reservation system, coordinating seating arrangements efficiently during peak hours.
- Assisted in training new hosts on service protocols and customer engagement techniques.
- Collaborated with kitchen staff to communicate guest needs and special requests effectively.
- Monitored dining room flow, adjusting seating plans to optimize table turnover rates.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Hostess
Buffalo Wild Wings
09.2012 - 06.2013
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing guest flow during peak hours.
- Collaborated with team to maintain cleanliness and organization of dining area.
- Monitored dining area for additional needs, providing proactive support to guests.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Hudson's Bay High School
Vancouver, WASkills
- Attention to detail
- Decision-making
- Strong multitasking
- Customer service
- Team collaboration
Timeline
Waitress
Tommy O's
01.2015 - 05.2015
Waitress
Vinnies Pizza
07.2014 - 12.2014
Host/Waitress
Chevy's Restaurant
07.2013 - 04.2014
Hostess
Buffalo Wild Wings
09.2012 - 06.2013
High School Diploma -
Hudson's Bay High School