Mileycha Aguilar
Philadelphia,PA
Summary
Detailed Client Service Advisor known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
1
1
year of professional experience
Work History
Service Advisor/Internal Service Advisor
Hertrich Nissan
Newark, DE
01.2024 - 04.2024
- Examined records and papers to verify warranty and service contract coverage.
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
Internal Service Advisor
Honda of Abington
Abington, PA
05.2023 - 12.2023
- Answered customer questions and discussed options face-to-face, over telephone and via email.
- Informed customers about product features, benefits, warranties, maintenance schedules and other relevant information.
- Recommended additional services or repairs based on findings from vehicle inspections.
Team Member
Jako Enterprises
Philadelphia, PA
11.2022 - 02.2023
- Rotated through series of different stations based on team needs.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages and updated orders in internal database.
Education
High School Diploma -
Esperanza Academy Charter School
Philadelphia, PA06-2022
Skills
- Customer Service
- Service Recommendations
- Price Quoting
- Computer Skills
- Data Entry
- Repairs Scheduling
- Service Estimates
- Handling Customer Complaints
Timeline
Service Advisor/Internal Service Advisor
Hertrich Nissan
01.2024 - 04.2024
Internal Service Advisor
Honda of Abington
05.2023 - 12.2023
Team Member
Jako Enterprises
11.2022 - 02.2023
High School Diploma -
Esperanza Academy Charter School