Arianna Sanchez

• Built calendars for participants based on supervision needs.
• Created documents with applicant information and verified data against border documentation.
• Completed In-Person and Virtual visits daily.
• Completed In-Person and Virtual Home Visits weekly.
• Maintained a case load of 300-350 participants.
• Built relationships and learned about each participant.
• Conducted Intakes with new participants that included assessments, instruction on utilizing the SmartLink app, providing community resources, etc.
• Performed routine data entry or document management.
• Provided safety planning, crisis intervention and case management to clients.
• Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
• Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
• Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
• Maintained records of case activity.
• Routinely conducted court reminders calls and follow-ups with participants regarding their Immigration hearings.
• Learned and adapted quickly to new technology and software applications.
• Strengthened communication skills through regular interactions with others.
• Traveled to neighboring offices to assist with case loads.

I worked with five different children within two families to try and overcome the barriers between the Spanish and English language. While I took Spanish classes myself to work on my reading and writing of the language, I worked full-time to help children with their English education. I experienced many situations that required conflict resolution.

• Built positive and nurturing environments to support child social and emotional growth.
• Facilitated relationships with children and parents by developing caring and structured home environments.

I worked with a team of individuals to serve the people of Tri-Cities. I had a lot of opportunities to interact with people of many cultures in this job.

• Maintained regular and consistent attendance and punctuality.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.

• I worked as a part of a team of baristas to serve the people of Kirkland.
• This job offered plenty of opportunities to build relationships and make connections with not only my coworkers but also the community of customers.
• I found joy in chatting with people and getting to know them even in brief interactions.
• I worked on teams with both one or several members and learned to perform both opening and closing duties.