Linda Williams
Case Specialist
Mesquite,NV
Summary
I have strong communication skills as well as being a positive team player with co-workers. I will make sure that every task that is required is complete within a timely manner. I am loyal, responsible, and dependable with a professional work ethic.
Knowledgeable a case specialist with strong background in case management. Proven ability to handle complex cases and deliver timely resolutions. Demonstrated expertise in client communication and problem-solving.
Experienced with managing intricate case files and providing comprehensive client support. Utilizes effective communication techniques to address and resolve client concerns. Knowledge of legal and procedural requirements essential for case management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Specialist
Arizona Department of Child Safety
11.2021 - Current
- Maintained strict confidentiality of sensitive information, adhering to legal regulations and company policies.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in case management.
- Established strong relationships with clients, understanding their needs and advocating on their behalf.
- Build case plans to help assist parents toward family reunification of their children.
- Provide services for parents and their children based on the case dependency.
- Write court reports and family function assessments.
- Conducting monthly child contact to ensure the safety of children in custody.
Residential Coach
Sedona Sky Academy
02.2021 - Current
- Supervise 11 to 18-year-old girls with a traumatic history.
- Support and counsel students experiencing a crisis.
- Document each student's behavior in terms of mental status, sleeping, and eating patterns in record books.
- Collaborate with team members by providing a shift overview regarding each student's behavior.
Direct Support Professional
Rusty's Morningstar Ranch
10.2020 - Current
- Supervised female adults with Autism during bedtime hours and morning hours.
- Assist each client with their active daily living.
- Administer daily medication.
- Keep track of each client's responses, daily progress report and document any unusual signs or symptoms to team members.
- Help with independence while keeping a close eye on each client and always provide safety.
Caregiver
ABRiO Care
02.2015 - 08.2021
- Provided companionship and support.
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
- Supported daily living activities by assisting with hygiene, [Task], and household chores.
- Administered medication as required.
- Helped residents with their bowel and bladder movements.
- Assisted patients in taking care of themselves by teaching them how to use canes or walkers properly and safely.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Education
Bachelor of Arts - Women's Studies
Western Illinois University
Macomb, IL01.2008
Associate of Arts - American Sign Language (ASL)
William Rainey Harper College
Palatine, IL01.2006
High School Diploma - undefined
Booker T. Washington High School
Memphis, TN01.1998
Skills
- Development MS Office
- Client advocacy
- Communication
- Organization
- Supervision
- Case planning
- Ethical practice
- Progress monitoring
- Boundary setting
- Legal compliance
- Diversity awareness
- Referral management
- Client assessment
- Confidentiality
- Interviewing techniques
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Critical thinking
- Decision-making
- Verbal communication
- Relationship building
- Office administration
- Scheduling appointments
- Office management
- Computer literacy
- Professionalism
- Document review
- Public speaking
- Document preparation
- Written communication
- Crisis management
- Staff scheduling
- Report writing
- Case management
- Legal documentation
- Legal terminology
Accomplishments
- Documented and resolved behavioral concerns of children in foster care which led to permanency and stability.
Certification
- First Aid/CPR Certified
- Fingerprint Clearance Card
Languages
Sign Language
Elementary
Timeline
Case Specialist
Arizona Department of Child Safety
11.2021 - Current
Residential Coach
Sedona Sky Academy
02.2021 - Current
Direct Support Professional
Rusty's Morningstar Ranch
10.2020 - Current
Caregiver
ABRiO Care
02.2015 - 08.2021
Associate of Arts - American Sign Language (ASL)
William Rainey Harper College
High School Diploma - undefined
Booker T. Washington High School
Bachelor of Arts - Women's Studies
Western Illinois University
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