Arianna Surujbali
Huntington,NY
Summary
Analytical college student pursuing a Bachelor's degree in Business Management, equipped with a strong foundation in luxury retail sales and data analytics. Proven track record of exceeding client expectations and sales targets through exceptional customer service and relationship-building skills. Expertise in devising impactful social media advertising, promotions, and brand marketing strategies to enhance brand visibility in target markets. Collaborative communicator adept at partnering with diverse teams to drive success in a dynamic industry landscape.
Overview
5
5
years of professional experience
Work History
Sales Professional
Bloomingdales
06.2022 - 09.2023
- Maintained client book to track customers and follow up on purchases, driving retention and revenue.
- Trained on seasonal Chanel products to gain expertise in innovative brand and product trends, boosting sales.
- Developed strong product knowledge to enhance customer engagement and satisfaction.
- Collaborated with team members to maintain optimal merchandise organization on the sales floor.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Beauty Advisor
Sephora
10.2021 - 03.2022
- Inspired clients by effective communication to determine needs and provide products to achieve goals
- Educated clients on product benefits and application techniques to maximize usage.
- Assisted in maintaining visual merchandising standards to create an inviting shopping environment.
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
Crew Member
Tropical Smoothie Cafe
02.2019 - 07.2021
- Took and prepared customer orders and handled transactions to deliver quality customer service.
- Maintained safe work environment in compliance with company policies and industry regulations per COVID-19.
- Prepared and blended smoothies according to standard recipes, ensuring quality and consistency.
- Trained new crew members on operational procedures and best practices for efficiency.
- Assisted in inventory management by restocking supplies and monitoring product freshness regularly.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Bachelor of Arts - Psychology
SUNY Old Westbury
Old Westbury, NY05-2026
High School -
John Glenn Highschool
06-2021
Skills
- Collaboration & Teamwork
- Sales expertise
- Upselling and cross selling
- Customer retention
- Customer relations
- Staff training
Languages
English
Native or Bilingual
Spanish
Professional Working
AWARDS
Silver Award & Bronze Award; Girl Scouts of USA, National Art Honor Society Inductee, National Society of High Honor Students Inductee
Girl Scout Silver and Bronze Award
Organized fundraising events and cookie sales to raise money to install two benches at elementary school (Silver Award), as well as planting a garden at a local health center (Bronze Award).
Timeline
Sales Professional
Bloomingdales
06.2022 - 09.2023
Beauty Advisor
Sephora
10.2021 - 03.2022
Crew Member
Tropical Smoothie Cafe
02.2019 - 07.2021
Bachelor of Arts - Psychology
SUNY Old Westbury
High School -
John Glenn Highschool