Arianna Weitzel
Liverpool
Summary
Dynamic professional with experience in lottery sales and food service. Proven abilities in customer relations, time management, and complex problem-solving, contributing to increased sales and repeat business. Eager to leverage skills to drive customer engagement and satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lottery Sales Representative
Kieffer's Cigar Store
08.2024 - Current
- Developed strong product knowledge to effectively address customer inquiries and enhance sales experience.
- Assisted customers in selecting products, providing personalized recommendations based on preferences and needs.
- Maintained accurate inventory records, ensuring timely restocking of popular items to meet customer demand.
- Collaborated with team members to create engaging displays that attracted customers and promoted featured products.
- Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Sandwich Artist
Subway
09.2023 - 09.2025
- Crafted sandwiches to customer specifications, ensuring freshness and quality.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, tracking stock levels and minimizing waste.
- Trained new staff on sandwich preparation techniques and operational procedures.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Optimized workflow efficiency during peak hours, enhancing overall service speed.
- Collaborated with team members to uphold a positive work environment and boost morale.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
No Degree - Criminal Justice/Nursing
Elmira College
Elmira, NY05-2029
High School Diploma -
Liverpool High School
Liverpool, NY06-2025
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Complex Problem-solving
- Product and service sales
- Customer retention
- Client service
- Negotiation tactics
- Upselling and cross selling
- Staff training
- Time management
Certification
- CPR
- First Aid
Timeline
Lottery Sales Representative
Kieffer's Cigar Store
08.2024 - Current
Sandwich Artist
Subway
09.2023 - 09.2025
No Degree - Criminal Justice/Nursing
Elmira College
High School Diploma -
Liverpool High School