Proactive and adaptable professional with a strong background in account management and teamwork. Known for effective communication and client engagement, ready to leverage expertise to drive customer satisfaction and retention.
Overview
3
3
years of professional experience
Work History
Account Manager
Henry Walker State Farm
Haslett, MI
09.2025 - Current
Managed client accounts, ensuring timely communication and support.
Assisted in developing insurance policy recommendations tailored to client needs.
Maintained accurate records of client interactions and transactions within CRM systems.
Conducted regular follow-ups with clients to enhance customer satisfaction and retention.
Warehouse Worker
Aldi Warehouse
Webberville, MI
05.2024 - 08.2025
Operated warehouse equipment safely and efficiently to facilitate inventory movement.
Sorted and organized products for optimal storage and retrieval processes.
Assisted in maintaining accurate inventory records and identifying discrepancies.
Collaborated with team members to achieve daily shipping and receiving goals.
Student Team Leader
Sparty's (MSU)
East Lansing, MI
08.2023 - 05.2024
Oversaw daily operations, ensuring team efficiency and adherence to service standards.
Trained and mentored new team members on operational procedures and customer service excellence.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.