Arianna Pantin
Deer Park
Summary
An accomplished, driven professional with 13 years of dynamic sales experience across different levels of the retail industry. Unwavering commitment to providing exceptional customer service to create the optimal experience, maximize satisfaction, achieve sales goals and increase revenue. Impressive ability to develop and maintain a high level of product knowledge to persuasively romance the indulgence of merchandise.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Club Monaco
09.2023 - Current
- Delivers and impacts business results as the #1 leader in sales on a weekly basis.
- Participates in the "Weekly Business Walkthrough" and call with senior management discussing wins and strategizing continued profits and goals.
- Conduct hourly sales reads and coach staff on exceeding sales targets.
- Assist in motivating staff and align daily activities to achieve business goals as well as ensuring training on product knowledge.
- Monitor sales floor and zone coverage to drive sales and maintain customer focus.
- Demonstrates flexibility in recognizing and reacting to changing work demands.
- Cultivates a positive team environment in which associates support each other.
- Effectively leverages and appropriately delegates responsibilities to staff.
- Reinforces the importance of providing our customers with an elevated experience continuously.
Sales Specialist
Hermes
02.2019 - 09.2023
- Engaged proactively with customers and provided excellent service by ascertaining and meeting needs
- Demonstrated a high level of product knowledge , maximizing satisfaction and retention.
- Continuously fueled client excitement with enticing merchandise displays around the store.
- Stocked, replenished and organized inventory with accuracy
- An integral part of the reconstruction of the stores database, increasing efficiency and improving retail operations
- Trained and mentored new team members
Sales Specialist/ Denim Ambassador
Saks 5th Avenue
10.2017 - 02.2019
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Managed customer accounts to secure satisfaction and repeat business.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise and displays to promote and maintain visually appealing environments.
Sales Specialist
Bloomingdales/BCBGeneration Partner Shop
08.2012 - 07.2015
- Constantly met daily sales goals by enthusiastically marketing the brand
- Manipulated data to analyze sales figures, which were then used for forward planning
- Completed floor replenishment and shipment as needed to ensure customer satisfaction and size availability
- Introduced compelling and inviting visual displays to build sales, maximize profit and create the optimal store experience.
- Used CRM systems to manage and analyze client data and interactions, ultimately strengthening the customer relationship
- Influenced customer buying decisions, by communicating information about the quality, value, and style of the brand and products including style, fit, fabric, price and care instructions
Intern to Lifestyle Brands
Oscar De La Renta
09.2014 - 12.2014
- Managed and organized seasonal samples
- Researched awareness of brand and content trends and platforms.
- Attended important buying meetings regarding product selection, design and style
- Performed office administrative duties to enhance team cohesiveness.
- Designed visual boards that were utilized in market appointments to exhibit the first look of the collection
- Created "buy collages" for clients, ensuring that the proper formalities in regards to both marketing and merchandising of the collection were used
Intern to Shoe Merchandising Department
Donna Karan International
09.2011 - 12.2011
- Conceptualized a filing system to keep track of designs by inventing style numbers for each division's collection
- Ran various financial reports that were instrumental in critical decision making regarding the shelf life and reproduction of products
- Maintain files of updating current binders with new reports, line sheets and swatches, which demonstrated my exceptional organizational skills and conclusively minimizing errors
Education
BBA - Fashion Merchandising
LIM College
New York, NY01.2015
Skills
- Technical Support
- Merchandising Proficiency
- Strategic Analysis
- Sales Expertise
- Team Collaboration
- Customer Service
- Detailed Oriented
Timeline
Assistant Store Manager
Club Monaco
09.2023 - Current
Sales Specialist
Hermes
02.2019 - 09.2023
Sales Specialist/ Denim Ambassador
Saks 5th Avenue
10.2017 - 02.2019
Intern to Lifestyle Brands
Oscar De La Renta
09.2014 - 12.2014
Sales Specialist
Bloomingdales/BCBGeneration Partner Shop
08.2012 - 07.2015
Intern to Shoe Merchandising Department
Donna Karan International
09.2011 - 12.2011
BBA - Fashion Merchandising
LIM College
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