Motivated individual with experience in customer service and sales. Skilled in building client relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Macys Department Store
06.2021 - 01.2023
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Efficiently processed customer purchases and returns using POS system and trained new hires in its usage.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Garden Center Merchandiser
Altman Specialty Plants
03.2021 - 06.2021
Carefully maintained plant health through pruning, weeding and watering to minimize loss.
Assisted customers by finding requested plants and flowers and sharing plant care knowledge.
Kept areas clean and free of debris.
Creatively arranged plant displays.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Bakery Clerk
Sprouts Farmer Market
01.2020 - 03.2021
Stocked merchandise, clearly labeled items, and prepared attractive displays.
Weighed and packaged baked goods.
Prepared dough and kept bakery tidy.
Helped customers locate ideal items by listening to needs and recommending specific products.
Catering Staff
All My Catering Staff
08.2018 - 01.2020
Fostered enjoyable event atmosphere through friendly guest interactions.
Arranged linens and table settings according to seating plan and event theme.
Served appetizers, entrees and refilled beverages for events up to 200+ guests.
Director of Utilization Management & Complex Case Management at AbsoluteCareDirector of Utilization Management & Complex Case Management at AbsoluteCare