Arianny Cordero
New York,NY
Summary
Dynamic and dependable, with a proven track record at Aldi for enhancing customer loyalty through exceptional service and problem-solving. Excelled in team leadership and cash handling, demonstrating a quick learning ability and friendly demeanor. Achieved significant improvements in customer satisfaction and operational efficiency. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
After-School Program Leader
Cypress Hills Local Development
12.2023 - Current
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
Cashier
Aldi
12.2020 - 12.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Sales Associate
Dunkin' Donuts
07.2020 - 01.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Receptionist
Picasso Nail Den
07.2019 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
No Degree - Psychology
CUNY YORK COLLEGE
Queens, NY04.2025
Skills
- Customer Service
- Team Leadership
- Problem-Solving
- Multitasking
- Cash handling expertise
- Friendly, Positive Attitude
- Quick learner
- Time Management
- Dependable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
After-School Program Leader
Cypress Hills Local Development
12.2023 - Current
Cashier
Aldi
12.2020 - 12.2023
Sales Associate
Dunkin' Donuts
07.2020 - 01.2021
Receptionist
Picasso Nail Den
07.2019 - 12.2019
No Degree - Psychology
CUNY YORK COLLEGE
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