Aria Sofía Gómez

• Enforced rules and regulations set forth by management regarding health, safety and security policies.
• Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
• Responded promptly to maintenance requests from guests or staff members.
• Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
• Collaborated with front desk to respond promptly to guest requests and promote positive experience.
• Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
• Scheduled employees' shifts according to occupancy levels at the hotel.

• Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
• Loaded carts with clean linen to transport to designated storage areas.
• Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
• Inspected laundry for damage or stains to repair or pre-treat.
• Provided excellent customer service at all times.

• Enforced rules and regulations set forth by management regarding health, safety and security policies.
• Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
• Responded promptly to maintenance requests from guests or staff members.
• Reported damage or theft of hotel property to management.
• Collaborated with front desk to respond promptly to guest requests and promote positive experience.
• Sanitized and cleaned sinks, mirrors, toilets and showers.
• Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.

• Greeted customers and provided menu information.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.

I clean rooms and bathrooms to leave them ready for the new guest

• Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
• Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
• Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
• Removed soiled linens and articles from rooms and delivered to laundry area.
• Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
• Reported damage or theft of hotel property to management.
• Sanitized and cleaned sinks, mirrors, toilets and showers.