Ariauna Holloman
Ahoskie,NC
Summary
Offering exceptional interpersonal skills and passion for client engagement, eager to learn and grow in this field. Brings foundational understanding of customer relationship management and strong problem-solving abilities. Ready to use and develop communication and relationship-building skills in any solar role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Engagement Specialist
Aerotek
10.2023 - Current
- Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Enhanced client relationships by consistently delivering exceptional service and support.
- Optimized internal processes to increase efficiency within the Client Engagement department, ultimately contributing to higher levels of client satisfaction.
Rigger
MYR Group
05.2023 - 10.2023
- Ensured accurate load calculations for safe lifting operations, reducing the risk of accidents on site.
- Played a significant role in achieving project deadlines by consistently meeting or exceeding productivity targets while maintaining the highest standards of safety and quality.
- Optimized lifting processes by selecting appropriate rigging gear based on load weight and environmental conditions.
- Provided thorough documentation of all rigging activities, maintaining accurate records for future reference and regulatory compliance purposes.
- Increased overall testing accuracy by creating detailed test scripts based on functional and technical requirements documentation.
- Mitigated potential risks associated with software releases by conducting risk assessments and prioritizing critical test scenarios accordingly.
Data Entry Clerk
Metropolitian Van And Storage
01.2023 - 04.2023
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Site Administrator
Tradesmen International Staffing
09.2022 - 12.2022
- Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
- Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
- Oversaw the procurement of essential supplies, negotiating favorable terms with vendors while maintaining quality standards.
- Effectively managed team schedules, ensuring optimal productivity and timely project completion.
- Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
- Enhanced site efficiency by streamlining administrative processes and implementing new software solutions.
Mechanical Assembler
Truck-Lite
07.2022 - 09.2022
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Reduced service downtime by promptly addressing and resolving wire connectivity problems by thoroughly testing wires.
- Reduced production downtime by performing preventive maintenance on tools and equipment.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Distributed auto parts into plastic bag and operated machine to seal and package for distribution.
Solar Panel Installer
Sun Energy One
08.2021 - 05.2022
- Installed solar panels on multiple commercial properties to meet customer requirements.
- Laid out materials and system components to prepare for racking installation.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Assembled, wired and connected solar panels to existing components and systems.
- Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
Electrical Helper
BHI Energy
02.2018 - 06.2019
- Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.
- Fostered a positive working environment among crew members through clear communication, teamwork, and mutual respect for each other''s skills and abilities.
- Operated hand and power tools correctly to minimize risks of damage, shock, or personal injury.
- Followed exact direction of electricians to help projects move smoothly and avoid unnecessary rework.
- Contributed to successful system installations by accurately measuring, cutting, and bending conduit as instructed.
Education
Master of Arts - English
East Carolina University
07.2021
Bachelor of Science - Criminal Justice
Elizabeth City State University
05.2020
Skills
- Materials Movement
- Safety understanding
- Power Tools Proficiency
- Mechanical Assembly
- Electrical Wiring
- Database management
- Kronos/ UKG
- PeopleSoft
- Microsoft Office
- I9 Completion
- Onboarding
Affiliations
- Delta Sigma Theta Sorority, INC
Certification
- Osha 30 Training
Timeline
Client Engagement Specialist
Aerotek
10.2023 - Current
Rigger
MYR Group
05.2023 - 10.2023
Data Entry Clerk
Metropolitian Van And Storage
01.2023 - 04.2023
Site Administrator
Tradesmen International Staffing
09.2022 - 12.2022
Mechanical Assembler
Truck-Lite
07.2022 - 09.2022
Solar Panel Installer
Sun Energy One
08.2021 - 05.2022
Electrical Helper
BHI Energy
02.2018 - 06.2019
Bachelor of Science - Criminal Justice
Elizabeth City State University
Master of Arts - English
East Carolina University