
Proven guest service expert with experience at Smashburger. Adept in cash management and problem-solving. Enhances customer satisfaction through effective communication and reliability. Excels in high-pressure environments, contributing to team efforts and organizational improvements. Detail-oriented team player with strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy.
Ensured accuracy during transactions while delivering exceptional customer service.
Ensured high-quality food preparation aligning with company standards.
Maintained a clean and welcoming environment by sanitizing tables, floors, and restrooms regularly.
Efficiently packaged and organized to-go orders, ensuring accuracy and completeness for customer satisfaction.
Provided friendly and professional assistance to guests, addressing inquiries and resolving issues promptly.
Worked closely with team members to ensure seamless operations and a positive dining experience.
Followed all company policies, safety protocols, and hygiene guidelines to uphold service excellence.