Aric Anderson
Buffalo,United States
Summary
I have worked in and professionally adapted to multiple different cultures, languages, jobs, and tasks within the job, ultimately leading to a very diverse set of experiences and skills that I believe have made me a very important employee of every company I have worked for in my short but promising career.
Overview
3
3
years of professional experience
Work History
Sales Representative
AT&T
07.2024 - Current
- Increased stores reputation within Spanish speaking population in the area by being the only one in the store that speaks Spanish
- Improved the stores sales numbers by being able to assist and help customers not only that speak English but also ones that speak Spanish and Portuguese
- Drove more traffic to the store as a result of customers, mostly Spanish speaking, communicating and sharing with friends and family, that there is a representative that speaks Spanish and can help and understand them
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Helped and gained trust from customers by communicating in English, Spanish, and Portuguese
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Turned my store into the premier AT&T retailer in the area by matching customers needs especially the customers that speak Spanish that feel overwhelmed by going to stores to talk about thing they don't understand, in a language that they don't understand
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Shuttle Driver
NAPA
05.2023 - 09.2023
- Managed and operated a shuttle delivery network
- On my own I was tasked with delivering parts for four different stores, but more importantly communicating with and making sure each manager of each store had what they needed
- Utilized excellent communication skill were a big help to the network of stores
- Accelerated the speed at which deliveries were made compared to before I was with the company
- Trained in the person taking my place and left the company in a good place
Server
Local Restaurants
06.2022 - 01.2023
- For this I combined two work experiences into one as I had the same role at both restaurants and achieved very similar things
- The first being a restaurant of Mexican food and the second being of Brazilian food
- Achieved bringing together all the staff along with the customers at both restaurants
- Communicated with everyone and relayed messages with ease
- Having lived briefly in Brazil as well as Central America, I was the only person at the Brazilian restaurant that was able to speak English, Portuguese, and Spanish, which was very important as there were employees that only spoke one of the three of those languages and couldn't fully communicate with each other as a collective before I arrived
Assistant
Maria Lucia Gonçalves Clinic & Pharmacy
01.2022 - 07.2022
- Forced to learn and understand cultural nuances from a culture and country that is not my own
- Tasked with driving the doctor from place to place, typically from the clinic to patients houses and back
- Revolutionized customer service and front desk service when the doctor was gone by using the languages of English, Spanish, and Portuguese
- I believe I was important to the clinic as I could speak with any patient in English or Spanish, along with the doctor in Portuguese, where as other employees were not able to
- Completed administrative tasks like making promotional images, making slideshows, data entry using excel, and more
Sales Associate
NIKE
06.2021 - 12.2021
- One of few multilingual employees at the store
- Achieved many sales to due being able to help customers who did not speak English, mostly in Spanish, find and purchase what they needed
- Answered questions in Spanish, English, and Portuguese
- Led the store in app sign ups multiple months by using great customer service and negotiation skills
Education
High School - General
Hopkins High School
Minnetonka, MN06.2021
Skills
- Communication
- Customer Service
- Coordinating with others
- Multilingual
- Photoshop
- Computer Literacy
- Adaptability
- Relationship building
- Strategic planning
Middleinitial
A
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Full Professional
Timeline
Sales Representative
AT&T
07.2024 - Current
Shuttle Driver
NAPA
05.2023 - 09.2023
Server
Local Restaurants
06.2022 - 01.2023
Assistant
Maria Lucia Gonçalves Clinic & Pharmacy
01.2022 - 07.2022
Sales Associate
NIKE
06.2021 - 12.2021
High School - General
Hopkins High School