aric lopez
Safford,AZ
Summary
Dynamic sales professional with a proven track record at Big O Tires, excelling in customer service and relationship building. Expert in sales strategies and product demonstrations, consistently exceeding targets through effective persuasion techniques. Adept at identifying customer needs and implementing solutions that enhance satisfaction and drive revenue growth.
Overview
6
6
years of professional experience
Work History
Sales Advisor
Austin's Auto Advantage
Safford, AZ
12.2024 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
Leadman
Focus Industries
Morenci, AZ
01.2024 - 08.2024
- Assisted in employee training, boosting their skills and knowledge base for enhanced job performance.
- Trained and mentored new employees to enable safe and efficient job performance.
- Prioritized tasks based on deadline requirements, ensuring timely completion of assignments without compromising quality.
- Checked equipment to determine if maintenance was required.
- Played a crucial role in meeting project deadlines by effectively managing resources at hand.
- Oversaw daily operations leading to reduced errors through proactive monitoring of progress.
- Monitored equipment maintenance, reducing downtime and maintaining optimal performance.
- Delivered production and operations reports to management to identify emerging problems and enable targeted solutions.
- Performed safety and environmental health observations and notified management of non-compliance issues to promote safe working conditions.
- Contributed to problem-solving efforts, identifying root causes of issues and implementing effective solutions.
- Increased safety awareness with regular safety meetings and adherence to industry guidelines.
- Managed work site operations to facilitate adherence to predetermined production schedules.
- Established clear communication channels to foster teamwork and collaboration among team members.
Manager
Big O Tires
Show Low, AZ
01.2020 - 03.2021
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
Journeyman Painter
Aztec Construction
Safford, AZ
03.2023 - 01.2024
- Improved safety standards by following OSHA guidelines and utilizing personal protective equipment during all tasks.
- Enhanced customer satisfaction by delivering timely completion of projects, maintaining a clean workspace, and providing professional communication.
- Adapted quickly to various painting environments, such as interior/exterior surfaces or challenging weather conditions, ensuring optimal results at all times.
- Ensured lasting quality of work by properly cleaning, storing, and maintaining all painting equipment and supplies.
- Collaborated closely with other trades professionals on construction sites to ensure seamless project execution without delays or conflicts.
- Performed routine maintenance on equipment.
- Increased efficiency with advanced surface preparation skills, including sanding, caulking, and masking.
- Maintained exceptional attention to detail for intricate designs or patterns, resulting in increased client referrals.
- Utilized strong problem-solving skills to address unexpected challenges during the painting process while still delivering desired results for clients.
- Streamlined workflow processes by effectively setting up job sites with necessary materials prior to commencement of work.
- Provided accurate quotes to clients by thoroughly assessing project details and calculating necessary materials and labor costs.
- Reduced project lead times through effective planning and organization of materials and resources.
- Consistently met deadlines for both residential and commercial clients through efficient task prioritization and time management skills.
- Received positive feedback from clients for excellent color matching abilities that resulted in cohesive design aesthetics throughout properties.
- Participated in ongoing training and professional development opportunities to stay current with industry trends and best practices.
- Increased repeat business through excellent customer service skills that fostered trust between clients and the company.
Journeyman Painter
Velocity Construction
Morenci, AZ
03.2022 - 01.2023
- Contributed to successful team collaborations by assisting colleagues in completing large-scale painting jobs on time and within budget.
- Developed customized solutions for unique project requirements while staying within budget constraints.
- Elevated company reputation through consistent delivery of high-quality workmanship, resulting in increased referrals and new business opportunities.
- Achieved consistent high-quality finishes by applying expert painting techniques and using proper tools.
- Calculated amount of paint and other materials needed for each job accurately.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Worked holidays and weekends depending on shifting needs of project.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Kept accurate records of paint supplies and other materials.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
Salesman
Showlowmotorsports
09.2021 - 03.2022
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Promoted and up-sold products and services to meet needs of customers.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Recorded accurate and efficient records in customer database.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Eastern Arizona College
Thatcher, AZSkills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Sales background
- Sales strategies
- Objection handling
- Persuasion techniques
- Sales training
- Upselling strategies
- Cross-selling services
- FLUENT IN LANGUAGE
- Performance tracking
- Product demonstrations
- CRM proficiency
- Pipeline management
- Coaching and mentoring
- Competitor analysis
- Proficient in area
- Cold calling
- Territory management
- Industry expertise
- Upselling products
- Sales demonstration
- Promotional expertise
- Customer service
- Relationship building
- Interpersonal communication skills
- Customer needs assessment
- Complex Problem-solving
Timeline
Sales Advisor
Austin's Auto Advantage
12.2024 - Current
Leadman
Focus Industries
01.2024 - 08.2024
Journeyman Painter
Aztec Construction
03.2023 - 01.2024
Journeyman Painter
Velocity Construction
03.2022 - 01.2023
Salesman
Showlowmotorsports
09.2021 - 03.2022
Manager
Big O Tires
01.2020 - 03.2021
High School Diploma -
Eastern Arizona College