Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Arica Hartigan

Arica Hartigan

Yakima,WA

Summary

I have been a stay at home mother for years. The girls are older and im ready to get back to work. Im a motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Housekeeper

Superior Cleaning Solutions
Yakima, WA
01.2022 - 11.2023
  • Rendered detailed and timely cleaning services while working in fast-paced environments.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.

CSR/Dispatcher

Farwest Climate Control
Yakima, WA
06.2009 - 04.2014
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Followed IRS guidelines and state regulations when submitting payroll taxes.
  • Coordinated child support deductions and distributed wage assignments.
  • Ensured compliance with all applicable federal, state, local laws related to payroll administration.
  • Supervised driver dispatching, route planning and vehicle tracking for over 10 drivers.
  • Documented services performed, operations information, and dispatch details in system.
  • Dispatched drivers to meet daily delivery needs for company customers.

Education

GED -

East Valley High School
Yakima, WA
02-2006

Skills

  • Residential Cleaning
  • Quality Assurance
  • Focused and Detail-Oriented
  • Data Entry
  • Complaint Resolution
  • Call Management
  • Inbound and Outbound Calling
  • Scheduling
  • Customer Relationship Management
  • Dispatching Procedures
  • Payroll Processing
  • Audit Support
  • Federal and State Tax Regulations
  • Daily Payroll Activities
  • Schedule Management
  • Database Management
  • Driver Communication
  • Dispatch Coordination

Certification

Fork Lift Operators Certification

References

References available upon request.

Timeline

Housekeeper

Superior Cleaning Solutions
01.2022 - 11.2023

CSR/Dispatcher

Farwest Climate Control
06.2009 - 04.2014

GED -

East Valley High School
Arica Hartigan