Dedicated professional with strong skills in insurance policy sales and client account management. Committed to enhancing customer satisfaction through personalized service and effective follow-up strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Life Insurance Company
Jacksonville, FL
06.2021 - 10.2022
Assisted clients in identifying life insurance needs and policy options
Developed personalized insurance plans based on client assessments
Educated clients on policy benefits, terms, and claims processes
Conducted follow-up meetings to ensure customer satisfaction and retention
Hostess
Outback Steakhouse
Jacksonville, FL
05.2021 - 08.2021
Greeted and seated guests promptly, enhancing overall dining experience.
Managed reservation system efficiently, optimizing table turnover.
Assisted in training new host staff on company procedures and guest service standards.
Coordinated with kitchen and wait staff to ensure timely service delivery.
Barista
Starbucks
Jacksonville, FL
11.2020 - 06.2021
Crafted high-quality beverages following standardized recipes and customer preferences.
Provided exceptional customer service, resolving issues to enhance customer satisfaction.
Maintained cleanliness and organization of workstations to comply with health and safety standards.
Operated coffee brewing equipment, ensuring consistent product quality and efficiency.
Food Service Worker
Poke 305
Jacksonville, FL
05.2019 - 08.2019
Prepared and assembled high-quality poke bowls following standardized recipes.
Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
Assisted in inventory management, tracking stock levels and placing orders as needed.
Collaborated with team members to deliver exceptional customer service during peak hours.