A'RIEANA WILSON
Winter Haven,USA
Summary
Compassionate home health aide and administrative support professional with expertise in patient care and office operations. Skilled in managing front-desk responsibilities, scheduling, and maintaining accurate records while ensuring patient privacy. Committed to enhancing patient satisfaction through effective communication and meticulous attention to detail.
Overview
1
1
Certification
7
7
years of professional experience
Work History
HOME HEALTH AIDE
Private Duty
01.2020 - Current
- Provided compassionate personal care and daily-living assistance, enhancing patient comfort, dignity, and independence.
- Provided assistance with bathing to enhance patient cleanliness and dignity., dressing, grooming, personal hygiene, meal preparation, laundry, and light housekeeping.
- Support patient mobility and the safe use of canes, walkers, and other assistive equipment.
- Use proper techniques when lifting, turning, repositioning, and transferring patients.
- Monitored and documented patient information, promptly reporting changes in condition to nursing personnel and family members to ensure timely care.
- Follow established care plans, safety procedures, dietary requirements, and nutrition guidelines.
- Maintained clean, safe home environment, safeguarding patient privacy and confidentiality.
ADMINISTRATIVE ASSISTANT / BUSINESS OFFICE ASSISTANT
Oak Haven Rehabilitation & Nursing Center
01.2021 - 01.2023
- Streamlined daily business-office operations by providing comprehensive administrative and clerical support.
- Facilitated communication by answering and directing calls, greeting visitors, and responding to inquiries with professional customer service.
- Scheduled appointments, meetings, and services while maintaining accurate calendars and records.
- Managed billing records, invoices, payments, receipts, and employee onboarding to ensure smooth office transactions.
- Entered and updated information in electronic systems and maintained organized paper and digital files.
- Prepared and distributed correspondence, forms, reports, and other office documents.
- Protected confidential patient, employee, client, and business information in accordance with policies and HIPAA standards.
- Supported special projects by coordinating tasks and resources.
Education
Certificate Program - Medical Billing & Coding
Florida Technical College
Lakeland, FL01-2024
High School Diploma -
The Christian Academy of Winter Haven
Winter Haven, FL, USA01-2019
Certification
- BLS CPR & First Aid
- Medical Billing & Coding
Timeline
ADMINISTRATIVE ASSISTANT / BUSINESS OFFICE ASSISTANT
Oak Haven Rehabilitation & Nursing Center
01.2021 - 01.2023
HOME HEALTH AIDE
Private Duty
01.2020 - Current
Certificate Program - Medical Billing & Coding
Florida Technical College
High School Diploma -
The Christian Academy of Winter Haven