Ariege Kendall
New Hope,MN
Summary
Dynamic and results-driven professional with extensive experience in loss prevention at Target. Proven ability to enhance store safety and reduce theft through effective surveillance techniques and strong relationships with law enforcement. Skilled in incident reporting and risk management, while delivering exceptional customer service and fostering a welcoming environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Asset Protection Associate
Target
Plymouth, MN
05.2023 - Current
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
Medical Receptionist
AFC Urgent Care
09.2024 - 06.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
Sales Associate
Merwin Liquors
07.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Robbinsdale Cooper High School
New Hope, MNSkills
- Loss prevention
- Policy enforcement
- Emergency response planning
- Incident reporting
- Loss prevention strategies
- Surveillance techniques
- Loss prevention experience
- Risk management
Certification
PCA certified
Timeline
Medical Receptionist
AFC Urgent Care
09.2024 - 06.2025
Asset Protection Associate
Target
05.2023 - Current
Sales Associate
Merwin Liquors
07.2020 - 08.2022
Robbinsdale Cooper High School