Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARIEL AREVALO

New York

Summary

Dynamic sales and operations leader with over five years of progressive experience in team leadership, customer engagement, and multi-site management. Proven track record of exceeding sales targets, optimizing team performance, and enhancing customer satisfaction within the retail and storage sectors. Expertise in coaching teams, streamlining operations, and implementing strategies that drive efficiency and revenue growth. Bilingual in English and Spanish, with a commitment to fostering team empowerment and facilitating professional development.

Overview

5
5
years of professional experience

Work History

District Team Lead

Extra Space Storage
10.2021 - 12.2024
  • Streamlined day-to-day operations for more than 15 locations, reinforcing strategic company goals.
  • Mentored and developed 50+ team members, increasing productivity and customer satisfaction.
  • Led weekly performance meetings to improve KPIs including sales conversions and occupancy.
  • Resolved escalated customer concerns with empathy and professionalism, improving retention.
  • Collaborated on district training programs, enhancing onboarding and policy comprehension.

Property Manager

Extra Space Storage
05.2021 - 09.2021
  • Managed 2,000+ storage units, driving occupancy growth through targeted sales efforts.
  • Cultivated vendor relationships to ensure timely maintenance and cost efficiency.
  • Oversaw cash flow, collections, and deposits with 100% compliance.
  • Reduced delinquency rates through proactive communication and auction management.

Assistant Store Manager

Extra Space Storage
02.2021 - 05.2021
  • Promoted products including insurance and moving supplies, consistently meeting sales targets.
  • Delivered top-tier customer service, enhancing brand loyalty and retention.
  • Maintained site aesthetics and cleanliness, improving customer impressions and walk-in traffic.

Store Manager

JD Finish Line
11.2020 - 01.2021
  • Guided operational processes at the store, attaining objectives in sales and customer experience.
  • Trained and led staff to execute visual merchandising and operational standards.
  • Conducted local market analysis to adapt inventory and boost revenue.

Specialty Sales Team Member

Target
08.2019 - 03.2020
  • Delivered expert customer service in beauty and personal care, contributing to department growth.
  • Promoted loyalty programs and store credit cards, consistently ranking among top performers.
  • Mentored new hires, improving onboarding outcomes and team cohesion.

Education

High School Diploma -

Williamsburg High School of Arts And Technology
Brooklyn, NY
06-2019

Skills

  • Sales Strategy & Goal Setting
  • Team Leadership & Coaching
  • Customer Relationship Management
  • Multi-Site Operations
  • Training & Staff Development
  • Data-Driven Decision Making
  • Conflict Resolution
  • POS & Microsoft Proficiency
  • Bilingual: English & Spanish

Timeline

District Team Lead

Extra Space Storage
10.2021 - 12.2024

Property Manager

Extra Space Storage
05.2021 - 09.2021

Assistant Store Manager

Extra Space Storage
02.2021 - 05.2021

Store Manager

JD Finish Line
11.2020 - 01.2021

Specialty Sales Team Member

Target
08.2019 - 03.2020

High School Diploma -

Williamsburg High School of Arts And Technology

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