Dependable with a proven track record in effective operations management. Skilled at motivating team members to achieve production targets efficiently. FDA knowledgeable. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Kaiser Permanente
Clackamas, OR
12.2019 - Current
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Certified Pharmacy Technician
Walgreen's Pharmacy
Beaverton, OR
06.2007 - Current
Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician Instructor
Grossmont Union High School District
Santee, CA
08.2009 - 07.2013
Designed engaging instructional materials including presentations, handouts, activities, quizzes, and exams tailored to diverse learning styles.
Evaluated student performance using both formative and summative assessments, providing constructive feedback to guide improvement.
Streamlined course content by identifying and eliminating redundancies, resulting in a more focused curriculum.
Provided guidance and support to students in preparation for the Pharmacy Technician Certification Exam, resulting in increased pass rates.
Pharmacy Technician Instructor
Anthem College
Beaverton, OR
09.2010 - 02.2011
Designed engaging instructional materials including presentations, handouts, activities, quizzes, and exams tailored to diverse learning styles.
Provided guidance and support to students in preparation for the Pharmacy Technician Certification Exam, resulting in increased pass rates.
Certified Pharmacy Technician
Sav-on/ CVS
San Diego, CA
08.1999 - 04.2007
Education
Bachelor of Science - Business Administration And Data Analytics
Colorado Technical University
Colorado Springs, CO
10.2024
Skills
Problem-solving skills
Insurance Billing
HIPAA Regulations
Medication Dispensing
Team Collaboration
Workflow Optimization
Pharmacy Law Compliance
Advanced math skills
Regulatory Compliance
Medicare and Medicaid process
Medication Therapy Management
Certified Pharmacy Technician (CPhT)
Certification
CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Kaiser Permanente
12.2019 - Current
Pharmacy Technician Instructor
Anthem College
09.2010 - 02.2011
Pharmacy Technician Instructor
Grossmont Union High School District
08.2009 - 07.2013
Certified Pharmacy Technician
Walgreen's Pharmacy
06.2007 - Current
Certified Pharmacy Technician
Sav-on/ CVS
08.1999 - 04.2007
Bachelor of Science - Business Administration And Data Analytics
Certified Pharmacy Technician at Reception and Medical Center (DOC/State of Florida)Certified Pharmacy Technician at Reception and Medical Center (DOC/State of Florida)