Ariel Ayala
Long Beach,CA
Summary
Administrative professional with proven ability to streamline office functions and support teams. Proficient in managing schedules, coordinating meetings and appointments, and handling correspondence. Dependable team player with focus on achieving results and supporting organizational goals.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
Chatterbox Speech Therapy
Los Alamitos, CA
11.2022 - Current
- Coordinated scheduling and logistics for therapy sessions, enhancing operational efficiency.
- Managed patient records and documentation using electronic health record systems, ensuring compliance and accuracy.
- Developed streamlined communication processes between therapists and clients, improving service delivery.
- Facilitated training sessions for new administrative staff, fostering a collaborative team environment.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Coordinated authorization requests to ensure timely processing and adherence to compliance standards.
- Streamlined communication between healthcare providers and insurance companies for efficient resolution of authorizations.
- Trained staff on authorization protocols, improving team knowledge and accuracy in processing requests.
- Submitted and maintained prior authorization with required documentation to appropriate funding source.
Property Manager
L'Abri Management
Long Beach, CA
01.2020 - Current
- Managed tenant relations, ensuring timely communication and resolution of issues.
- Oversaw property maintenance, coordinating repairs and inspections to uphold quality standards.
- To ensure building is in clean and functioning order for occupants
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Front of the House Manager
Claim Jumper
Monrovia, Ca
12.2016 - 10.2017
- Oversaw daily restaurant operations and all front of house staff
- Support and motivate staff members on a regular basis to ensure that they perform well
- Assist staff members in performing their work, especially during peak hours or holidays
- Solving customer complaints and ensuring every guest leaves happy
- Recruiting, hiring, training employees
- Schedules
- Exclusively handle and account for all cash on hand, balance drawers, and deposits.
Server/ Bartender
Claim Jumper
Brea, Ca
01.2015 - 11.2019
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu and products..
- Verified cash drawer against the day's receipts.
- Mixes and serves alcoholic beverages according to recipe and procedures.
- Monitors and maintains cleanliness of work area, bar top, equipment and glassware.
Server
The Dylan
Brea, Ca
07.2019 - 03.2020
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Verified cash drawer against the day’s receipts.
- Assisted co-workers whenever possible.
Education
High School Diploma -
La Serna High School
Whittier, CA06-2009
Skills
- Thrives in fast-paced environment
- Organized and efficient
- Quick learner
- Exceptional communication skills
- Quick problem solver
- Cash handling expert
Timeline
Administrative Coordinator
Chatterbox Speech Therapy
11.2022 - Current
Property Manager
L'Abri Management
01.2020 - Current
Server
The Dylan
07.2019 - 03.2020
Front of the House Manager
Claim Jumper
12.2016 - 10.2017
Server/ Bartender
Claim Jumper
01.2015 - 11.2019
High School Diploma -
La Serna High School
Insurance Portal Knowledge
- Epic Link (Memorial Care and Kaiser)
- Optum/ Curo
- Availity
- Healthsmart
- Altura
- Familiar with PPO plans like United and BlueShield
Awards
- 2021 Annual Award for Outstanding Achievement in Records with L'Abri Management
- 2023 Annual Award for Outstanding Achievement in Efficiency Net Operating Income with L'Abri Management