Nuria Criswell

Sample management - Responsible for sample forecast process to the global labs, ordering and tracking deliverables.

Field Trials Coordinator - Ensuring proper execution of contracts for field trials as well as ensuring global compliance. Proactivity overlooking the process of the execution of the field trials according to plan.

New Product Project Management - Responsible for planning and overseeing New Product development to ensure they are completed in a timely fashion.

Assisting Strategic Communication Manager - Assisting with event coordination throughout the year

• Supported front desk operations including check-in/check-out and appointment scheduling
• Developed abilities to explain complex treatment plans and financial options to patients
• Strong interpersonal skills to effectively communicate with patients and address their concerns
• Insurance coordinator: knowledge of dental insurance processes, claims, and reimbursement
• Proficient in scheduling, record-keeping, and office management
• Experienced with dental practice management software (Dentrix)
• Customer Service: Dedicated to providing a positive patient experience and ensure satisfaction
• Attention to detail: Accurate in documentation and handling patient information
• Maintain accurate patient records and manage confidentially in accordance with HIPAA regulations
• Collaborate with dental team members to streamline patient flow and office operations
• Educate patients on oral hygiene practices and post-treatment care instructions

• Greet and welcome patients as they enter the office to create a great first impression
• Manage front office duties
• Optimization of the schedule for multiple providers in the office to achieve the monthly goal
• File patient insurance claims and follow up on outstanding claim
• Review treatment plan fees and payment options with patients