Dulce Ixayana Jimenez
Missouri City,Tx
Summary
Detail-oriented Administrative Coordinator with strong technical skills in Microsoft Office and bilingual communication. Expertise in meeting coordination and data management enhances operational efficiency and fosters effective internal communication. Committed to continuous improvement and providing reliable support in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator
Norton Rose Fulbright Law Firm
Houston, Texas
09.2021 - Current
- Implemented office procedures to enhance operational efficiency and workflow.
- Supported various departments by managing administrative tasks and facilitating communication.
- Provided assistance during special projects or events as needed.
- Assisted with onboarding of new employees by providing information packets and first day materials.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Handled incoming calls, delivering information and efficiently routing inquiries to appropriate personnel.
- Gathered, entered and updated data to maintain departmental records and databases.
- Greeted visitors in a courteous manner and directed them to the appropriate office or person.
- Managed vendor invoices, ensuring timely processing and adherence to company policies.
- Created expense reports using company software applications.
- Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
- Prepared presentations, reports, and other documents.
- Oversaw administration of the FileTime account to streamline timekeeping processes.
- Trained new administrative staff on company policies and software systems.
- Created internal signs and menus for the office
Outbound Health Representative
Kelsey-Seybold Pearland Administrative Office Building
06.2021 - 09.2021
- Calling patients to get them scheduled and making sure they're up to date on their health chart
- Ensured work area remained organized and tidy
- Coordinated patient appointments and managed scheduling effectively.
- Assisted with insurance verification and benefits explanation.
Receptionist
Gillman Chrysler Jeep Dodge Ram
01.2019 - 06.2021
- Greeted and assisted customers with requests and concerns to enhance customer experience
- Answered incoming calls and directed them to appropriate departments for efficient communication
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Called customers to inform them about their registration status to ensure clarity and prompt follow-up
Customer Service Associate
BrewingZ Sports Bar & Grill
01.2018 - 01.2019
- Greet and assist in taking customers' orders and punch them into the restaurant order database
- Informed customers of daily specials and discounts to enhance their dining experience
- Process payments and tender change
- Monitored orders to the kitchen, ensuring timely delivery and customer satisfaction
- Ensure that the counter area is kept clean and organized at all times
- Assisted with hosting duties during peak hours
Education
High School Diploma -
Bellaire High School
06-2018
Strayer University
Skills
- Bilingual
- Microsoft Word expertise
- PowerPoint expertise
- Excel expertise
- Outlook expertise
- Internet proficiency
- Canva proficiency
- Adobe Express proficiency
- Teams proficiency
- Chrome River proficiency
- Office opening and closing
- Meeting coordination
- Data entry
- Professionalism
- Problem solving
- Attention to detail
- Office equipment maintenance
- Processing expense reports
- Inbound phone call handling
- Internal communication
- Great team player
- Thrives in fast-paced environment
- Willing to always acquire new experiences
Languages
- English
- Spanish
Timeline
Administrative Coordinator
Norton Rose Fulbright Law Firm
09.2021 - Current
Outbound Health Representative
Kelsey-Seybold Pearland Administrative Office Building
06.2021 - 09.2021
Receptionist
Gillman Chrysler Jeep Dodge Ram
01.2019 - 06.2021
Customer Service Associate
BrewingZ Sports Bar & Grill
01.2018 - 01.2019
High School Diploma -
Bellaire High School
Strayer University