Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miliangie Beras-Baquero

Summary

Dynamic and bilingual professional with a proven track record of enhancing operational efficiency at First Step Therapy. Expert in document management and customer support, I've led teams to exceed sales quotas by developing innovative strategies. Skilled in time management, I excel in fast-paced environments, ensuring client satisfaction and streamlined processes.

Overview

4
4
years of professional experience

Work History

Administrative Coordinator

First Step Therapy
10.2020 - Current
  • Facilitated communication between patients, healthcare providers, and insurance companies.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Collaborated with healthcare providers to create well-coordinated care plans tailored to individual patient needs.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Managed calendars, scheduled appointments, and coordinated patient care.

Freelancer

Self-employed
04.2021 - Current
  • Executed designs that adhered to overall creative vision and direction.
  • Gathered information to determine best execution of creative ideas.
  • Stayed current on industry trends and innovations to ensure up-to-date knowledge in design techniques and materials.

Sales Manager

Express Clothing
04.2023 - 10.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Education

No Degree -

Seminole State College of Florida
Sanford, FL
08-2021

High School Diploma -

Lake Howell High School
Winter Park, FL
05-2019

Skills

  • Bilingual
  • Time management
  • Appointment scheduling
  • Customer support
  • Data entry
  • Document management

Languages

Spanish
Native or Bilingual

Timeline

Sales Manager

Express Clothing
04.2023 - 10.2023

Freelancer

Self-employed
04.2021 - Current

Administrative Coordinator

First Step Therapy
10.2020 - Current

No Degree -

Seminole State College of Florida

High School Diploma -

Lake Howell High School
Miliangie Beras-Baquero