Ariel Bailey
Sacramento,California
Summary
Hardworking professional with impressive skills in customer service, computer comprehension, and landscaping. Committed to worksite efficiency and teamwork. Reliable employee seeking the opportunity to fulfill the 2026 Summer College Internship: Office Technician Position at SMUD. Offering excellent communication, office experience, quick adaptive learning skills, and good judgment. Organized and dependable candidate successful at managing multiple priorities at once in a fast pace environment with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Member Service Representative
Planet Fitness Gym
Sacramento, CA
06.2025 - 01.2026
- Learned and adapted quickly to new technology and software applications.
- Provided exceptional customer service to enhance member satisfaction and retention.
- Assisted members with inquiries regarding gym services and membership options.
- Learned the computer system and program quickly, accurately, efficiently.
- Managed front desk operations, including check-ins and appointment scheduling.
- Conducted regular facility tours for prospective members, highlighting key features and benefits.
- Verified customer identification and documentation for compliant transactions.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Promoted a positive work environment by fostering open communication between colleagues and supervisors.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Met customer call guidelines for service levels, handle time and productivity.
- Trained new personnel regarding company operations, policies and services.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Learned and adapted quickly to new technology and software applications.
Landscaping Crew Member
City Of Sacramento
Sacramento, CA
03.2021 - 09.2021
- Completed timesheets and project reports on time to maintain client files for future reference.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Assisted with weekly project planning and crew scheduling.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Maintained routine landscaping schedules to boost lawn health.
Education
Associate of Science - Business Administration And Management
Cosumnes River College
Sacramento, CASkills
Desktop support
Business analysis
Project coordination
Resource management
Computer skills
Excellent computer skills
Organizational skills for planning
Customer Service
Can be on feet for long periods of times
Project Management
Fast learner, feedback acceptance
Work Site Cleaning and Organization
Customer Feedback
Team Collaboration
Responsible and Punctual
Landscape Maintenance
Worksite Safety
Team Goals
Project Deadlines
Maintaining Equipment
Team Collaboration and Cooperation
Extremely strong Team Leadership skills
Math and computer skills
Math proficiency
Basketball, Volunteer work at church, Volunteer work at homeless shelters, Black Student Union Club
I have been playing basketball for over 7 years and hope it will take me somewhere far in my near future. I also sing on the Worship team at my church throughout the week and enjoy volunteering during service to provide new guests with the service and assurance they need. Volunteering at my local homeless shelter is always the highlight of my week/month because I really enjoying bringing smiles to peoples faces. I am a member of the Student Athlete Advisory Committee at my college because I want to help improve and support my community as much as I possibly can.
Accomplishments
Worship Leader @Local church
Elected Captain throughout all of my years on my High School and College Women’s Basketball Teams.
Certification
- First Aid/CPR Certified
Timeline
Member Service Representative
Planet Fitness Gym
06.2025 - 01.2026
Landscaping Crew Member
City Of Sacramento
03.2021 - 09.2021
Associate of Science - Business Administration And Management
Cosumnes River College