Ariel Bonvillian
Houston,TX
Summary
Dedicated pharmacy manager with a record of success in developing teams, providing suburb customer service, building relationships with other medical providers, while also increasing profits. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Pharmacy Manager
Walgreens/Village Medical
03.2021 - Current
- Collaborate with Village Medical Physicians to participate in a Drug Therapy Management Program, which gives authorization to provide Bridge Refills, Prior Authorization support, and Physician Formulary interchange, with patient consent.
- Access Athena Healthcare Portal and utilize patient charts to interpret lab values,visit summaries in accordance with Collaborative Practice Agreement terms and conditions.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Developed policies and procedures for effective pharmacy management.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Worked as a preceptor to provide practice-based instruction to students at pharmacy practice sites.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Collaborated with store manager to maintain daily operations.
Vaccine Lead
Walgreens
01.2021 - 03.2021
- Collaborated with local healthcare providers and organizations to conduct immunization clinics, resulting in a significant expansion of Walgreens outreach.
- Successfully administered over 5,000 COVID, Flu, Pneumonia, and Shingles vaccinations.
- Lead a team of pharmacy staff in achieving excellent patient care and adherence to safety protocols.
- Reviewed and implemented constantly changing COVID vaccine protocols while also educating pharmacy staff, leading to a more efficient and effective immunization service.
- Streamlined the immunization process by implementing an electronic documentation system, resulting in a 40% reduction in paperwork and a 20% increase in overall operational effciency.
Market Pharmacist
Walgreens
09.2020 - 01.2021
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
- Evaluated drug therapy to drive appropriate medicine use.
- Educated patients about possible drug interactions and gave special administration instructions.
Pharmacy Intern
Walgreens
08.2016 - 08.2020
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Used pharmacy software to enter prescription and insurance information.
- Followed department policies, procedures and best practices for pharmacy operations.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Closely monitored department performance metrics.
Hospital Pharmacy Technician
Baton Rouge General
01.2016 - 08.2016
- Interacted with healthcare professionals to support timely and proper processing of prescriptions.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Maintained clean and orderly work area while restocking and returning medications to appropriate levels.
- Gather items needed for miscellaneous requisitions, orders, crash carts, ect. to be checked by the pharmacist prior to dispensing.
- Perform charges and credits for floor stock sheets, narcotic sheets, and returned medications into the computer system.
- Prepared non sterile compounds and ensured proper documentation was being maintained within guidelines.
Pharmacy Technician
Walgreens
05.2014 - 08.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Doctor of Pharmacy - Pharmacy
Xavier University of Louisiana College of Pharmacy
New Orleans, LA05.2020
Bachelor of Science - Major in Psychology, Minor in Chemistry
Xavier University of Louisiana
New Orleans, LA05.2014
Skills
- Complex Problem Solving
- Operations Management
- Medication Therapy Management
- Medicare and Medicaid Processes
- Pharmacy Records Management
- Profitability Strategies
- Patient Care Assessment
- HIPAA Guidelines
Timeline
Pharmacy Manager
Walgreens/Village Medical
03.2021 - Current
Vaccine Lead
Walgreens
01.2021 - 03.2021
Market Pharmacist
Walgreens
09.2020 - 01.2021
Pharmacy Intern
Walgreens
08.2016 - 08.2020
Hospital Pharmacy Technician
Baton Rouge General
01.2016 - 08.2016
Pharmacy Technician
Walgreens
05.2014 - 08.2016
Doctor of Pharmacy - Pharmacy
Xavier University of Louisiana College of Pharmacy
Bachelor of Science - Major in Psychology, Minor in Chemistry
Xavier University of Louisiana
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