Ariel Broyles
Tualatin,OR
Summary
A personable and dedicated leader in the hospitality industry with extensive experience in management, leadership, and a deep desire to grow within and provide value to future endeavors. Works hard to be a solid team player with an upbeat, positive attitude, and proven skills in exceeding expectations. Exceptionally motivated to be a better worker each day. Commitment of a growth mindset and forward-focused, solution-oriented possibilities.
Overview
20
20
years of professional experience
Work History
Property Leasing Professional
Greystar Property Management
West Linn & Portland, OR
12.2023 - Current
- Managed a garden-style, 43 unit property - Larkspur West Linn - for one year.
- Transitioned to a 160 unit complex in downtown Portland called Enso.
- Conducted thorough tenant-screenings, background checks, & credit evaluations to ensure quality tenants.
- Maintained accurate records of rent payments & private information using CRM, Yardi, and OneSite.
- Collaborated with Community Manager on eviction proceedings monthly.
- Took over property duties when there were no managers nor Regional managers nor directors during the summer.
- Developed relationships with vendors; such as, Belfor & Summit Restoration, local painters, professional cleaners, etc.
- Displayed an optimistic and pleasant attitude in difficult situations.
Banquet Bartender
Hyatt Regency, Embassy Suites
Portland, OR
08.2017 - Current
- Banquet Bartender at Embassy Suites Washington Square 2017-2021, Hyatt Regency Portland 2020-current.
- Made friendly conversation with customers while creating drinks to provide enjoyable bar experience.
- Set up and tear down events of up to 1000 people, using cash registers, POS systems, and credit card machines
- Consistently upsold drinks and added onto purchases 20% more than projected sales.
- Cultivated energetic, encouraging environment showing empathy and respect to all.
- Abide by OLCC laws, company policies and procedures, steps of service techniques, and communication skills to promote a positive work environment.
Bartender/Server
TopGolf, Dolphin II, Silver Dollar
Hillsboro, OR
08.2014 - Current
- Topgolf- 2023-Current, Dolphin II- 2014-2018, Silver Dollar Pizza downtown - 2016, Eagle Creek Saloon 2021
- Strict adherence to OLCC laws, and company policies and procedures.
- Facilitated seamless collaboration through diverse communication approaches.
- Handled bundles of cash up to $3000 at a time, collected payments, and gave the correct change
- Persuaded intoxicated customers to stop drinking and arranged alternative transportation.
- Resolved customer complaints in a professional manner.
Volunteerism
International Leadership Academy, Mexico Missions
Portland, OR
01.2005 - 02.2025
- International Leadership Academy - Over 100 hours of volunteering in the last year - lunch program, Croissant Friday, Wine event, Summer forest watering.
- Mexico Mission Trips - Went to Mexico to build houses out of stucco with church for five Spring Breaks.
- Made and handed out food to the homeless multiple occasions.
- Habitat for Humanity - Helped with various construction projects.
- Summer Reading Program - Assisted children in signing up and getting prizes for the annual summer reading program at Midland Library.
- Make a Wish foundation - As a professional dancer, I made one of the little girl's dream come true by having her dance beside me and my teammates.
Category Supervisor
Victoria's Secret
Clackamas, OR
09.2010 - 09.2014
- Lead a team of up to 8 associates in a shift - delegating necessary tasks
- 1 of 5 associates in Oregon selected to attend Specialized Management Training and Advanced Shrink Training
- Kept track of sales goals, wins, and opportunities
- Properly diagnosed customer needs and proactively educated them about the features and benefits of company products and services
- Opened the 1st freestanding Pink Store in Oregon
- Reopened 5 VS store locations
- Overcame objections by stating features and benefits of products.
Education
Bachelor of Science - Arts and Letters
Portland State University
Portland, OR06-2025
High school diploma or GED - Spanish/English
Portland Christian High School
Portland, OR06.2010
Skills
- Customer service
- Sales & Persuasion
- Active Listening
- Conflict Resolution
- Communication & Awareness
- Fair housing regulations
References
References available upon request.
Timeline
Property Leasing Professional
Greystar Property Management
12.2023 - Current
Banquet Bartender
Hyatt Regency, Embassy Suites
08.2017 - Current
Bartender/Server
TopGolf, Dolphin II, Silver Dollar
08.2014 - Current
Category Supervisor
Victoria's Secret
09.2010 - 09.2014
Volunteerism
International Leadership Academy, Mexico Missions
01.2005 - 02.2025
Bachelor of Science - Arts and Letters
Portland State University
High school diploma or GED - Spanish/English
Portland Christian High School