Ariel Brumfield
Palmdale,CA
Summary
Dedicated professional with 8 years of diverse experience, including reception and customer service roles, seeking Administrative Assistant position. Excelled in organization, communication, and coordination at Light House Wealth Management. Proven track record in improving customer experience and managing office tasks efficiently.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Contractors Wardrobe
Santa Clarita, CA
03.2025 - Current
- Resolved customer inquiries efficiently through multiple communication channels, enhancing customer satisfaction.
- Processed orders accurately using CRM software, ensuring timely delivery and compliance with company policies.
- Trained new team members on product knowledge and customer service protocols, fostering a collaborative environment.
- Collaborated with cross-functional teams to address complex issues, improving service response times and overall efficiency.
Beauty Advisor
Sephora
Palmdale, California
10.2024 - 01.2025
- Assisted customers in identifying and selecting suitable beauty products to meet their individual needs.
- Guided customers through the credit application process to facilitate seamless transactions.
- Recommended personalized makeup selections, enhancing customer satisfaction and loyalty.
- Processed customer transactions efficiently, ensuring accurate and timely completion.
- Provided information on promotions and discounts, helping customers secure the best deals.
Afterschool director
Innovation Education
10.2022 - 02.2023
- Developed and implemented activities tailored for different age groups, promoting a balance between education and recreation.
- Maintained a secure and stimulating playground setting for children's safety and enjoyment.
- Fostered effective communication with parents, providing updates on their child's progress and daily experiences.
- Ensured consistent adherence to safety protocols, contributing to a nurturing and protected afterschool atmosphere.
Teacher’s Aide
Caring for Angels
Bealton, Virgina
06.2019 - 10.2021
- Developed and implemented a variety of educational activities tailored to preschool children's developmental needs, enhancing their learning experiences.
- Addressed behavioral issues with effective strategies, maintaining a positive and safe classroom environment.
- Communicated regularly with parents regarding their children's progress and development, ensuring transparency and collaborative support.
Sales Associate
Kohls
Palmdale, CA
10.2019 - 03.2020
- Enhanced customer satisfaction by providing tailored product recommendations, contributing to revenue growth.
- Achieved sales targets by promoting the benefits of a store credit card, fostering improved customer loyalty.
Senior Camp Counselor
Growing Valley Baptist Church
Lancaster, CA
01.2017 - 01.2018
- Facilitated foundational education by instructing children in elementary math, reading, and writing, enhancing their academic skills.
- Guided participants through science-related outdoor activities, fostering engagement and interest in environmental education.
Cashier
Family Christian Bookstore
Palmdale, CA
10.2015 - 01.2016
- Provided customer assistance to facilitate purchase decisions, ensuring a positive shopping experience.
- Maintained store cleanliness and managed inventory through organized shelf stocking.
Receptionist
Light House Wealth Management
Palmdale, CA
08.2015 - 10.2015
- Managed incoming communications, ensuring accurate message delivery to facilitate client relations and operational efficiency.
- Maintained organizational systems for file management, contributing to the upkeep of a professional office environment.
Education
Bachelor’s - Business Administration, Business
Strayer University
Washington DC01.2024
Associates Degree - Business Management
California State University, Northridge
Northridge, CA01.2019
High School Diploma - General Education
Highland High School
Palmdale, CA01.2017
Skills
- Microsoft Office
- Excel
- Strong Communication
- Skilled Collaborator
- Effective Cross-Functional Communicator
- Solution-Oriented Professional
- Rapid and Adaptive
- Multitasking
- Time Management
- Attention to Detail
- Data Entry
- Customer Service
Timeline
Customer Service Representative
Contractors Wardrobe
03.2025 - Current
Beauty Advisor
Sephora
10.2024 - 01.2025
Afterschool director
Innovation Education
10.2022 - 02.2023
Sales Associate
Kohls
10.2019 - 03.2020
Teacher’s Aide
Caring for Angels
06.2019 - 10.2021
Senior Camp Counselor
Growing Valley Baptist Church
01.2017 - 01.2018
Cashier
Family Christian Bookstore
10.2015 - 01.2016
Receptionist
Light House Wealth Management
08.2015 - 10.2015
High School Diploma - General Education
Highland High School
Associates Degree - Business Management
California State University, Northridge
Bachelor’s - Business Administration, Business
Strayer University