Ariel Bussey
Oakland,CA
Summary
Highly motivated, empathetic, and organized with a desire to take on new challenges and support vulnerable communities. Strong work ethic, adaptability and exceptional interpersonal skills. Love working with restorative healing practices and a knowledge of more holistic healing.
Overview
9
9
years of professional experience
Work History
Community Based Leader
Equity First Consulting
03.2023 - Current
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Conducted interviews and focus groups with people from target populations to listen to concerns and amplify group voices.
- Collaborated with community-based organizations and key stakeholders to address community needs.
- Tracked data using spreadsheets to record focus group and interview information.
Queer Resource Student Success Specialist
Santa Rosa Junior College
11.2022 - Current
- Created and executed fun and interesting student events, specially focused on LGBTQ+ issues.
- Cultivated and deepened relationships with LGBTQ+ students.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Promoted community resources through printed material, email newsletters, and social media.
- Made referrals to utilize community resources for students needs.
Program Coordinator
Daily Acts
08.2022 - 04.2023
- Proposed policy modifications to ensure equitable climate justice.
- Made recommendations based on climate change policies, principles, programs and practices.
- Conduct thorough research to further develop best practices for environmental management.
- Built recruitment and retention plans to maintain full roster of program participants.
Customer Service Representative
Washington Square Veterinary Clinic
11.2014 - 11.2022
- De-escalated problematic customer concerns, maintaining calm and friendly demeanor.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Answered multi-line telephone calls to provide store, prodcut and services information.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Skills
- Empathetic and patient
- Active community engagement
- Issue and conflict resolution
- Community healing
Volunteering
- Received neuromuscular massage therapy degree from National Holistic Institute. Provided massage therapy for unhoused and undocumented folks with North Bay Organizing Project, Freedom Community Clinic, and SoCo Acts of Kindness.
- Lobby days and tabling with All of Us or None and ACLU NorCal
- Preparing 50 meals per week to be delivered to unhoused folks thru SoCo Acts of Kindness
Timeline
Community Based Leader
Equity First Consulting
03.2023 - Current
Queer Resource Student Success Specialist
Santa Rosa Junior College
11.2022 - Current
Program Coordinator
Daily Acts
08.2022 - 04.2023
Customer Service Representative
Washington Square Veterinary Clinic
11.2014 - 11.2022
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